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I love the options with this app and the customer service is amazing! They always respond with solutions, not more questions. They understand what I am asking and promptly deliver with how they can help.
We've used two other very popular review apps and have decided to stick with Product Reviews Addon for the following reasons:
Features - 5/5. Has the most features out of all the apps we've tried. Easy to use and our favorite feature is the ability to get webhook notifications via the Aftership integration so that reviews are sent out AFTER the customer receives their parcel. It makes a huge difference and is something we've been looking out for for a while now!
It's also great that customers can leave a review directly from the email - one of the standout features we knew we wouldn't settle without in a review app.
Price - 5/5. The price for what you get is unbeatable. Affordable pricing with incredible features and very responsive customer service.
Customer Service - 5/5. We've been looking for some customization on our site and have had various questions in the past. The team responds quickly and goes over the top in helping us customize and set things up the way we need. We've always received a friendly and helpful response within a day or less.
The team are continually adding updates and users of the app can see a timeline with new and previous updates. It's great to be kept in the loop and know about new features being continually added and having the app constantly improved.
One of our highest recommended apps.
bonne appli et très bon support ! J'ai demandé de l'aide pour quelque chose qui n'était pas compris dans l'aide et ils m ont aidé pour le code. Thanks !
Hello Aptaé Paris team,
Thank you for your kind review! We're thrilled to hear that you're enjoying our app and that our support team was able to assist you effectively.
At Stamped, we're committed to providing excellent customer support and helping our users with any questions or challenges they may encounter. We're glad we could provide the assistance you needed, even with custom code.
If you have any more questions or need further help in the future, please don't hesitate to reach out to us. We're here to ensure you have a seamless experience with our app and make the most out of its features.
Thank you again for your support, and we look forward to continuing to serve you and your business!
Yours in partnership,
All of us at Stamped
We are using this app without issues and once we had a small problem we contacted support and got instantly reply with a fix for the problem. we can recomend this app
thanks
SuddenRush Guarana team
Fantastic product and support team, always very prompt replying to queries. I'm always impressed with the constant improvement and addition of features.
Have been using this app for my reviews for a year now and have been happy with it, the support is more than happy to assist me. App appearance is somewhat superior and very customizable. Had a lot of issues importing reviews but support was always there to assist me with it.
Very good product review and UGC, It works great for my business and I would recommend it to others.
Hello marciasdivinity team,
We're thrilled to hear that our review and user-generated content solutions are a perfect fit for your business! At Stamped, we're committed to providing top-notch customer-centric tools to support Ecommerce merchants of all sizes.
Should you ever wish to elevate your customer loyalty and engagement, our Loyalty app seamlessly complements our review features and empowers you to foster authentic connections with your customers.
If you have any questions or need assistance, our dedicated support team is here to celebrate your big and small wins with you. Remember, we're partners in your e-commerce journey, from early concept to enterprise.
Wishing you ongoing success and growth,
All of us at Stamped
I’m very impressed with Stamped.io and have been using is for a little over 1-yr. I started out with the Free Plan and within a few months switched to the Basic Plan. The app itself is great and worth the investment not to mention some of the 3rd Party apps it integrates with which is an added bonus. Recently I outgrew the Basic Plan and have now decided to upgrade to the Premium Plan. The reviews are critical and provide customers with a sense of trust and security. I look forward to the additional features the Premium Plan offers and will look forward to the support team at Stamped.io to help ensure I’m getting the best possible ROI.
Some of the features I really enjoy are:
Auto-Pilot: Automatic emails are sent requesting reviews. Just set it and forget it!
Convenience: Customers are able to send reviews directly from their email
Conversion: See a boost in increased sales for items that have reviews
SEO: Reviews greatly help and increase your web presence
The only thing I would like to see is that they make some of the services offered in the Enterprise Plan available to smaller companies that may not have the budget like bigger companies.
Other than that the app is great and every shop owner would be wise to use it.
v/r
Bryan Mills
Down Range Tactical Outfitters
www.DRTO.com
I love this app and its developer so much that I had to write this review. I usually don't write reviews about anything but I couldn't ignore the quality of app and service of the developer. The product itself was already good enough but my website needed little more customizations. I had about 3 major customizations needed and with speed and accuracy, the developer had done all customizations very quick and exactly the way I wanted. It's hard to explain the design of the wanted result over the email but even with several e-mails going back and forth to make it look right, the developer found out exactly what I wanted and how I wanted it to look and have done exactly that. He went beyond to make the look to fit my website's overall theme as well. I don't need to mention all the great features this app has but I just want to thank the developer(s) for making such a great app and for having an excellent service and quality!
this is one of those apps that you look back and say "how did I live without it"? besides the obvious benefits of automating review gathering, one thing that's super unique about this app is that it literally automates based off fulfillment date (not order date) which Mailchimp cannot even do. I point this out because our store is unique in that customers are "scheduling" their fulfillment date and we've struggled to find a solution that triggers a marketing drip post-fulfillment.