Stamped.io Avis et UGC , 6 299 avis
Affiner
-
Par note
The support staff answered a technical question lickety-split!! Fixed the issue in less than 10 minutes. If the rest of the integration and usage goes this well - I have no reason to give less than the stars I have...
UPDATE - 9/18/2023
It appears that my initial review requires revision.
A week before this update, the connectivity between Meta and Stamped was somehow damaged. I opened a ticket and have heard nothing since then. The issue revolves around "Social Push," where we are supposed to be able to link a Facebook Page to the Reviews and have them automate publishing.
That being said, since they never reached back out to me offering any guidance on when the fix will be implemented, what the status of of the engineers who are supposed to be working on it, nor does their own "Status Page" indicate there are any current issues - I have revised this due to lack of communication on their end which requires me to prompt getting information from them.
Very poor communication path at this time and I took off 2 stars for it.
If it changes, perhaps I will change this review. Until then it stands.
The app exactly what I was looking for regarding reviews. And customer support team were also fantastic.
Great customer service. The support team helped greatly with review migration from our Magento storefront > Shopify.
It's impossible to get support after just over 4 weeks of following up every other days... We have migrated from Magento 2 on Stamped.io to Shopify Plus and all our points are screwed up, new Shopify orders doesn't add to Customer account, the widget is not showing, etc. etc. I could go for hours.
Hello Neon Buddha,
Thank you for your review and feedback.
Our support team has been getting in touch to ensure that the customer data and reviews are correctly migrated over, along with the widgets showing up well in your store.
Please do let us know through email should you require any further assistance with the setup, our support team is available 24/7 to assist you with enquires :)
Sehr schöne App. Bin sehr zufrieden. Steigt vertrauen und Besucherzahl. Einfache Installation. Sieht super
Hi there,
Thank you for your review and kind words!
We are really glad to hear that you love Stamped.io as we hope you'll have a great time collecting reviews with our app :D
I just added it to my store and its very simple to set up. I cant wait to see it working and help my store grow.
Hey The Eudora,
Thank you for your kind review, and welcome to Stamped.io!
We hope that you'll love using Stamped.io to increase your store's user-generated content,and we look forward to growing with you :)
This is the best plugin out there, however, the best part isn`t the plugin itself - it is the customer support.
I think that this company has the best customer support - they feel like colleagues to me - responding super fast, they help you out with every matter and helps to setu up the plugin.
Recommend to everyone! :)
Stamped is super easy to use, their team was exceptionally helpful in answering my questions and even reviewed the set-up to make sure it was working correctly. Very impressed!
Hey Ejis,
Thank you for your review and kind words :)
We're glad that our team was able to assist with your queries and set-up!
We look forward to growing with you and hope that you'll have a great time collecting UGCs with Stamped.io!
Great Plug-in! Done a great job by gaining trust from customers. :)
L'application est géniale et s'adapte très bien à notre site! Le support technique m'a aidé à faire les modifications nécessaires pour l'adapter parfaitement. Réponse à mes questions rapide et complète! Support incroyable.