Avis (6 419)
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love this app, great support chat but only downside is it is not compatible with the variant app I am using. other than that love the look & feel + features of it.
I used this app to help customers to have confidence in my products. This values my shop. I love you can customize your email and the apparence of the reviews. The support is very kind, reactive and helpful !
The app design is good and all of the features are exactly what is needed to get reviews from your customers. It has lots of customization so you can change the email, what product recommendations you send to the customers, etc. The main issue is the app crashes a lot! 75% of the time there is an error when trying to open the app or trying to send the emails. I assumed it was jsut a temporary thing but after a few days of use it still errors out a ton of the time. Fix the crashing and this app is amazing!
Great product. Wish the pricing was a bit less though. I would only use 1 or 2 additional options and don't want to pay so much per month, but 100% would recommend otherwise.
Severely OVERCHARGED of over US $659 for two months for a plan I did not subscribe for. Still no response from support.
UPDATED
Team has refunded our overpayments after the compliant and bad review. We have changed our rating from 1 star to 3 stars.
Hi Nurturing Naturally team,
Thank you for sharing your feedback regarding the overcharge issue you experienced with Stamped. We apologize for any inconvenience caused and understand the frustration it may have caused.
We're glad to inform you that upon receiving your request, our team took immediate action to investigate the issue. We quickly addressed the situation and promptly refunded the overpayments. We appreciate your updated rating, and we're pleased that we were able to resolve the issue to your satisfaction.
If you have any further concerns or need assistance, please don't hesitate to reach out. We're here to address any remaining issues and ensure your continued satisfaction with our services.
Thank you for bringing this matter to our attention, and we appreciate your valuable feedback.
I love this app! The stars look amazing under all our products on both individual product pages and on the collection pages. The support from Stamped.io has been excellent. The automated emails to our customers requesting a review is awesome - love how that's all customisable. And love how you can allow uploading of customer photos and videos if you want (or not) and much more. The settings are really great. Very happy with Stamped so far! Highly recommend.
Hi there,
Thank you for your review and kind words :)
We're glad that you're loving our customizable display option and features. Customers' photo and video reviews are great social proof, and we're glad that these features have made it possible for you to increase your store's user-generated content!
Thank you for your support and recommendation, we hope that you'll continue to have a great time with Stamped.io :)
Top notch customer service and product. Can't recommend Stamped enough. Very feature-rich reviews platform at a great price and has already helped my sales within 2 weeks of using it.
Hey there,
Thank you for your kind review!
We're glad that you're liking our app and support, and it's awesome to hear that sales conversions have increased!
We hope that you'll enjoy using Stamped.io to increase social proof and drive sales :)
So far so good, still setting it up, seems simple. I will know more when I start getting reviews, but I like it now.
This app is incredibly user friendly. I highly recommend as it assures future customers that we are a reputable ecomm store!
The team at Stamped is extremely responsive and facilitative. Use this app! Highly recommended. We look forward to a continuing partnership.
Hello ncapsulate,
Thank you for your kind review!
We're glad that you're liking our app and support, and we hope that you'll enjoy using Stamped.io to increase social proof and drive sales :)