Avis (6 421)
Affiner
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Par note
I was truly amazed at how easy this was to setup and how helpful/fast support was getting my product reviews imported from the prior review system that I used on Ecwid. This product has tons of cool features some of which I wouldn't have even thought about when I was looking for a review app. It literally took us less than 15 minutes to setup and import our reviews. They are very quick to respond to emails for support which sold me on their app. Give them a try you won't be disappointed!
The service for the integration of this app has been amazing! The support staff has been awesome as well!
Extremely fast response time! Very helpful and knowledgeable.
Amazing App, works very well and great options to personalise! Would recommend this app to store owners who are looking to add social proof from their customers.
Great support - took a while for them to understand my issue but as always we figured it out, thank you! Highly recommend.
Hey there,
Thank you for your kind review :)
We're glad that our support team has been able to resolve your queries, and we appreciate your recommendations.
We hope that you'll have a great time collecting reviews with Stamped.io
We recently installed the app (updates to come), and so far it has been INCREDIBLE!!! Cust serv=100!
Update 2: I have come around from 1 Star to giving Stamped a 5 Star review. Number one reason for this change of heart is their fantastic customer service that get back mostly within 24 hours.
UPDATE 1: The customer service is pretty much unbeatable. They deserve alone 5 stars.
OLD REVIEW: Okay for free, but the basic plan left me wanting for 15 USD per month. Overall I am very surprised that this app is rated so high. So let me start with the most obvious flaw: It says here the basic plan is 9 USD but once you have the app, the basic plan is 15 USD. This carelessness with small details is continued throughout the app. While the customer service is fast, I actually think for downloading or uploading reviews contacting them is an elegant solution. Further, the preview is often faulty or not displayed at all. Some time you get error message that are just blank box. I have submitted screenshoots to their team to look into this, but received no comment which makes me feel they do not care about having such annoying mistakes even towards paying customers. I could go on, but I leave it with that: Good for free, but not recommended for upgrades.
Hello there,
Thank you for your review.
Our $9 subscription plan is actually a new one and this has been rolled out just a couple of days ago. This plan is available once you've installed the app and go through the pricing and setup page :)
After checking the conversations, we realised that our support team has replied to all support tickets within a few hours including assisting with importing your existing reviews.
I do apologise for any confusion caused, and we'll take the feedback and improve.
I believe we still have a few support tickets with you and we'll continue to assists you swiftly via the support tickets.
Thank you!
Awesome app!
A must have app if you think product reviews are important.
Works like a charm and literally the best support team I've ever encountered for any Shopify app!
We switched to this app for reviews after trying many others, including Y*tPo, that were more expensive with a way less enjoyable UX. Happy to have made the switch. Also, we just recently had a simple issue on our theme & a team member responded very quickly and had already fixed it! Very impressive.