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Excellent customer service! They have been always there when we needed hep and replied really fast!
Excellent app and excellent staff! My question was answered and solved in a matter of minutes. So far my favorite reviews app!
Hey Delta Swan,
Thank you so much for the review and kind words!
We love that we're your favourite reviews app, that's incredibly heartening :)
We hope that you'll have a great time collecting UGCs with Stamped.io!
I love Stamped. We switched from Okendo and I'm happy with it. We pay less, but getting much more. The support is awesome. I hope we will use it for a long time.
Easy to set up and use. The support team are awesome and respond very quickly. Would definitely recommend! :)
We use this app for customer reviews and sending out review request emails and it has been working great so far.
Great functionalities, flexible plan, very happy to see they can customise the feature plan to fit our needs. Very prompt customer service too.
The app seems fine, but this is the only App I have ever installed that does not offer good support. There is no real time chat available. I have an urgent problem trying to get my past orders imported and I can only submit a lifeless form for help. The auto responder says "we will get back to you in 12-24 hours, but this may be longer on weekends." I may have to uninstall the app and look for something else if I can't get help quickly. Again, this is the only Shopify App I've ever installed where this has been the case.
Hello Pepper Pong team,
Thank you for providing us with the information about your support experience with Stamped. We sincerely apologize for any inconvenience you may have encountered during the process.
We understand the urgency of your issue regarding importing past orders, and we want to assure you that our support team responded within 5 hours of the ticket's creation. We had made multiple attempts to reach out to you for further assistance and resolution on your ticket. However, it appears that our communication may not have reached you successfully.
We truly value your business and want to ensure that we address your concerns promptly. If you are still experiencing difficulties or require further assistance, please let us know, and we will prioritize your case to provide a swift resolution.
Your satisfaction is our top priority, please don't hesitate to reach out to us, and we will do our best to assist you promptly.
Thank you for your patience and the opportunity to support you.
This app is excellent and the support team is top notch! I had a few questions and they were answered immediately. Before adding it, reviews were trickling in... After adding it we have a steady flow of reviews coming in every single day. The price point is a bargain compared to the other review apps. It's simple-You want more reviews and repeat customers? Get this App!
By: Geofatboy https://shavenation.com/
Great customer service! I received help via email quickly and all of my issues were immediately taken care of! We are extremely happy with the app and all it has to offer.
Tommy really is the 5 star of this app. Super helpful, fast to respond, and able to figure out a fix for the issue quickly. The app its self is top notch. The functionality you get for the premium price is well worth it compared to some won't-be-named competitors who completely gouge the price. Don't hesitate. Get this app, don't look back! Upgrade to premium as the functionality is well worth it. 10 Stars if I could give it!