Avis (6 424)

Note globale
4,8
Nombre d’avis par note
  • 91 % des avis sont des avis à 5 étoiles
  • 5 % des avis sont des avis à 4 étoiles
  • 1 % des avis sont des avis à 3 étoiles
  • 1 % des avis sont des avis à 2 étoiles
  • 3 % des avis sont des avis à 1 étoiles
Modifié le 16 octobre 2019

The traduction for Spanish is very bad. Please fix it because is an ungly error. All the others things are good

Colours FV
Colombie
Plus d'un an d’utilisation de l’application
Stamped.io a répondu 17 octobre 2019

Hi there,

Thank you for your review and feedback!

For translations, we can provide any updates required, our support team is on hand to assist with any language translation needed.

Kindly reach out to us via hello@stamped.io and we'll assist you swiftly.

Thank you!

4 octobre 2017

Can't recommend this one. Keeps sending out emails to old orders. Even those that have already posted a review. Leaves a bad taste in our customer's mouths.

Therefore, we have deleted it.

1000 Jewels Llc
États-Unis
Plus d'un an d’utilisation de l’application
Modifié le 15 juin 2022

The software is clunky and inconsistent. When customizations and settings are updated in the stamped app it does not push to all products. Different products now have different layouts and colors & when review emails are sent sometimes they include the product image and sometimes an ugly little blue question mark that no one wants to see. I hope Shopify gets it together soon to bring this in-house.

W I S H™ Skin Health
États-Unis
Environ un an d’utilisation de l’application
15 septembre 2017

I am having many problems with this app. Just now after contacting you and telling about the problems I have, I decided to follow with one of your solutions but it didn't work.
I excluded a product from reviews and resend a review to a customer so the customer can write a review of the other products in her order, but when I hit resend and preview, the same donation product appeared in the request.
Also, we are missing a couple of reviews. I clicked on the email sent but the review does not appear in shopify admin.

Stcolettashops
États-Unis
11 mois d’utilisation de l’application
17 mars 2018

Loads super slow on my page. Thinking of removing it from my store.

Dolly Lana
États-Unis
11 mois d’utilisation de l’application
1 décembre 2023

I do not recommend. Complicated UI which sends me all over the place. Slows my website down with excessive javascript. Takes a while to load and save when trying to make changes. UX is dated (review requests etc).

REEN Jiu Jitsu
Royaume-Uni
7 mois d’utilisation de l’application
Stamped.io a répondu 4 décembre 2023

Hello REEN Jiu Jistsu Team,

We regret to hear about the challenges you've encountered while using our platform. We value your feedback and apologize for any inconvenience caused by the complexities of our user interface and the impact on your website's performance.

We're committed to ensuring a smoother experience for our users and are actively optimizing our platform to improve loading times and streamline the process of making changes. In the meantime, please reach out to our support team for assistance. We haven't seen any recent support tickets with you, and we'd love the chance to help you out!

Your insights regarding the user experience, particularly with review requests, are appreciated and will be considered as we continue to refine and update our features. We understand the importance of a modern and efficient interface and are dedicated to making improvements in this regard.

Thank you for sharing your experience. If you have any specific suggestions or further feedback, please feel free to reach out. We're here to assist and improve your experience.

Your partners in success,
All of us at Stamped.

Modifié le 11 octobre 2018

Apparently this app sends out review requests to your customers as soon as you install it and set it up. Before you're even ready for it.

I already had another review app installed and only installed this one to check out its features. But It sent out all these review requests to my customers without me even knowing and I only found out after I uninstalled it, and started receiving ratings from customers.

So I re-installed it to check the history, and guess what, as soon as I re-installed, the app started sending out review emails AGAIN by default. I didn't even ask for it to send. It just went ahead and sent on its own without me even touching anything.

Definitely not the most user-friendly and intuitive app. Could not even find an option somewhere for me to pause or stop the emails. I could only select everything in the queue and archive them (even then I'm not sure if that's the right way to do it).

Blissful Maternity
Australie
4 mois d’utilisation de l’application
25 janvier 2018

this app is very hard to set up on my website

Danta Herbs
Inde
3 mois d’utilisation de l’application
8 août 2022

Poor support. Lots of bugs. Been waiting for two months for them to fix the issues, paid full price. Strange that they never thought to do something to retain me, after all they sell a retention product? :o

I-CLIPisrael
États-Unis
3 mois d’utilisation de l’application
10 décembre 2019

Missed opportunities.

We've been using Judge.me on our other sites & decided to try try this app based on the good reviews. Unfortunantley, the app did not deliver for us. For whatever reason, some emails were not sent to the customers- even the ones in the queue.

I'm sure customer service would have helped us (they responded quickly on a different question during set-up) but we didn't bother contacting them this time around because we got turned off by having a basic function not work on the onset.

Thank you for the free trial, & more power to the developers, but for now we're shifting back to Judge.me. Cheers!

Teas and Tisanes Australia
Australie
2 mois d’utilisation de l’application
Stamped.io a répondu 10 décembre 2019

Thank you for your feedback!

We checked your account and found that the emails were not added to the review requests queue as the orders are not updated as "Fulfilled" on Shopify.

Unlike other apps, Stamped.io would only be sending the customers a review requests email upon order fulfillment, this ensures that customers aren't receiving the review request emails earlier than they would be.

If you're keen on giving Stamped.io another go, our support team is always here to help you set this up properly and guide you through the settings.

Cheers :)