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I had some issues at first, but once I was in touch with stamped.io, they were exceedingly helpful and walked me through the process to get my reviews displayed. It was a great customer service experience and I am pleased with how the app is working!
I've just started transitioning to Stamped.io for reviews. While there is no easy integration with my current platform, support has been very prompt and helpful with answering my questions and offering assistance. I'm not ready to give a full 5 Stars yet as the app hasn't been live on my site long enough to judge, but so far so good and I'll update this review when I've had time to use all the functionality properly.
The app is amazing. The only issue I have is that sometimes the app freezes and elements won't load so I have to refresh the page somewhat frequently. Amazing product outside of that!
Hello DND Alchemy,
Thank you for your review and feedback!
The dashboard has been optimized by our developer to work well on all browsers and devices and you should not be experiencing any load or interface issues.
If you are still facing any of the mentioned issue, we recommend writing in to our support team who will assist you with resolving it (hello@stamped.io)
Overall, the app is great. I like the automation components. I wish certain features didn't need higher subscriptions but I have no complaints about the app. Customer service was quick and effective.
Collected Annual Subscription payment (In excess of $1000) on a monthly basis. Very poor communication and am still currently waiting for a response to numerous support tickets and a refund. Such a shame as the app is fantastic. I have referred associates of mine to use the app and am so angry that I have received such poor customer service after being an advocate.
Great product & customer support! Super responsive and attentive to details. Recommended! Fair price as well
Poor integration with Google reviews. As I installed this app based on the claims that it could integrate with Google star ratings, I was expecting the integration to be easy. So far I haven't seen one of my 5 star reviews on a Google shopping listing.
Hello there,
Thank you for your review and feedback!
Integration with Google Shopping will require the review feed feature, which is available in the Enterprise plan as mentioned in our pricing plan within our app listing. Once the review feed is set up and approved by Google, the ratings will show up in your store's listing within Google Shopping.
Our support team is also reaching out to you via email to provide more information on the feature :)
I love this app and the assistance from the staff was very fast and helpful. Very responsive. I would highly recommend.
I have now tried out a few review apps, and found that Stamped worked the best for my needs, and the style also suits my brand the best. Their customer service is surprisingly super prompt for such a popular app (and considering I'm still on the unpaid plan), especially compared to other apps that I have tried. Overall I'm very happy with it and would recommend it to other ecommerce sites.
Even in free version this app looks good and has many features. For everyone who wants more features, you can always go with the paid version. It is definitely worth it! PS: Installing takes a bit of time due to code but it is doable even for non-coder ;)