Stamped Product Reviews & UGC

Hello Casa Di Lumo team,

Thank you for sharing your recent experiences with us. We understand that you've encountered some challenges with our service, particularly during a recent outage.

We sincerely apologize for any inconvenience you may have faced. We aim to provide a seamless experience, and your feedback helps us to continually improve.

During the mentioned outage, there was indeed a disruption in our service, which affected various aspects of our widgets. Our team acted promptly to address this issue and restore normal functionality. We value your business and understand the frustration that such incidents can cause.

Please know that we are committed to enhancing your experience with Stamped and are here to assist you. If you have any more questions, need further support, or wish to discuss any specific issues, please feel free to reach out to us.

Your satisfaction is important to us, and we appreciate your business. We hope to continue serving your needs and delivering the service you expect.

Your partners in success, All of us at Stamped

Hey there VITINC team,

While some of your review here was illegible, we did manage to Google translate the rest to see you were trying to translate your review request emails.

I couldn't find a single support ticket of yours so I'll pass along our email; hello@stamped.io

We do ask that you give us a chance to resolve your issues before reviewing our app, but we understand this may have been written in haste.

Looking forward to hearing from you.

Hello Nvape,

We are sorry to hear about the experience you had.

Our app does calculate the monthly order limit for each account accurately, and adding multiple reminder emails for the same order does not count towards the monthly limit.

We have also added much more features for the free plan, which includes rich snippet support, social push, custom forms & SMS review requests. Our paid plan have also been updated with even more value-added features, which will definitely help with generating sales and conversions for your store.

We hope you will reconsider Stamped.io once again :)

Hi there Bluntique team,

Thanks for flagging your concerns with us here.

I did some digging and it doesn't look like we changed anything that would have had any negative impacts that would have caused any losses. The second issue you found with the sort function appears to be unrelated and has now been resolved.

We'd love the chance to change your mind so please look for my separate email and I hope we can work together to get you set up for success with Stamped.

Hello Chop'D Ratz Garage Team,

We're sorry to hear about the challenges you've faced with our product. It's unfortunate that you've encountered difficulties with usability and navigation.

We couldn't locate any support tickets under your name, and we'd really like to assist you directly with these issues. Please reach out to our Support Team with the specifics of the errors you're encountering, and we'll do our utmost to resolve them swiftly. Your feedback helps us improve and ensure a better experience for you.

Thank you for sharing your concerns with us.

Your partners in success,
All of us at Stamped

Helllo bentelinn home,

Thank you for your review and feedback!

We are sorry to hear about the issues you are facing. Changing the review star color and translations are definitely available on our free plan.

Our support team has responded to your email and assisted you with the necessary changes, hope this helps!

Hello there,

Thank you for your feedback, and we do apologize for your experience.

We have an auto-install function set in place for default themes as we've received feedback from users for simplifying installation, and taking that feedback, we’ve implemented auto-installation of the reviews widget by default, making it really easy to get started.
You can easily remove the auto-installed widget in product.liquid.

We apologize that this has backfired for you.

Our team has reached out to you swiftly to assist with your concerns.
Thank you.

Hello Natty Superstore team,

We truly regret the frustration and inconvenience you've experienced. It's disheartening to hear about the challenges you faced with our service and the support received. I looked into your case and saw that we've responded swiftly to your support ticket and followed up after noticing your review, eager to assist and resolve any issues.

Your feedback is invaluable, and we're committed to addressing your concerns promptly. Please check your inbox for our recent correspondence, and let's work together to ensure a smoother experience for you.

Your partners in success, all of us at Stamped.

Hello The Fashion Prints,

Thank you for your review and feedback!

Our support team has assisted you with the uninstallation in our recent conversation. It's been confirmed that there are no longer any Stamped.io codes present in the live theme, even though we are still receiving claims that the page speed of the site is still being affected.

We also have a guarantee of replying to all email enquiries within 12 hours, with most being within the 2-3 hours mark. We apologise if the service is not up to your expectation, and we will continue working on improving the support for our users, as well as look into providing more support options such as live chat in the near future.

Please email us back at hello@stamped.io if you require any further assistance, we will be happy to be of help :)