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As the Director from Artistic Den Pty Ltd, Im totally wrapped at the reviews and checkout reviews especially the photo uploads we are receiving, after a few hours of the app installed. The support team attended to my requests within minutes, they even installed all the widgets for me. Now that is what you call service. Keep the good work up.
Cheers
Anthony V
This app is a breath of fresh air in a sea of apps. Tommy responds to my emails in minutes, and incorporates my feature suggestions sometimes in minutes! These guys are wizards, and the app is magical as a result.
The product review requests that are sent by email allow the customer to respond inside of the email itself! This makes it super convenient and has increased my reviews tremendously. The app also allows you to provide a unique coupon code for each customer, as an incentive for a review! And these are just the basics!
The question and answer feature found on the Enterprise level plan is amazing! Once I added this feature to my site, I was getting questions immediately! Even though my email address is pasted all over my website, customers still find the Q&A feature convenient and use that instead. It's great because all customers can see the questions and answers on the site from then on. This builds trust, and educates the customers at the same time.
I could go on and on. Thank you Tommy, and the staff at Stamped.io for creating and maintaining such a powerful app, and updating it regularly with new and useful features!
I leave reviews pretty infrequently, but this is one I had to do. The Stamped.io support team is the best app support I've ever had. I use the reviews for PATOS (wearpatos.com) now and they run without any issues. The coupons feature is especially huge for customer retention after a Kickstarter.
I was originally considering Yotpo, and while they have a great business too, the competitive price matched with unparalleled service makes Stamped.io a no-brainer. The installation and UI could use a little bit of work to make it a little easier, but the team is so quick to help that you don't even notice that slight difficulty.
This using this app! Its easy to use and the customer support is fast and VERY helpful. Highly recommend!
The support is very helpful and response quite quick. So I could finished set up smoothly. サポートの対応が丁寧で素早く、ITリテラシーの高くない自分でもセットアップがスムーズに行えました。
Hey Sockwell Japan,
ありがとう for the kind review :)
We're glad that you had a smooth setup with the help of our team, its our absolute pleasure!
We hope that you'll enjoy collecting reviews with Stamped.io :)
Great App!
Have had so much success with customers giving us feedback.
Great that you can send out several emails to customers to give you an review.
The Stamped.io app is easy to use and works quite well. However, the Stamped.io team are the stars here. They are very responsive, polite, and quick to respond to issues and questions. It has been a pleasure working with the team!
Hey TEALEAVES US,
Thank you for your review and kind words :)
We're glad that you're loving our app and support team, it's incredibly heartening.
We appreciate your continued support and hope that you'll love collecting reviews with Stamped.io :)
I enjoy the app, and the staff is amazing with helping.i would recommend this app if you are using reviews
We have been using their email review system for over a month now, and we are very happy with the increased amount of positive reviews we are getting on our products. The best part for us is that we are able to get the basics we need for free such as being able to configure the email template.
Really great customer service! The product works great but any time there is an issue they jump right in and fix it.