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can't import review
Hello Cetras team,
We're truly sorry to hear about the issues you've encountered with importing reviews. We're here to help, and we would have been more than willing to assist if you had reached out to our support team at support@stamped.io or through the widget in our help center.
Our dedicated support team is committed to resolving any challenges you face with our app. Please don't hesitate to get in touch with us, and we'll work diligently to address your concerns and get your reviews imported correctly.
Your feedback is valuable to us, and we hope you'll consider giving us another chance to assist you. We're here to support your success.
Your partners in success,
All of us at Stamped
Asking me to go premium before the app has even started to do anything of the free trial. Quite fishy
Hello there,
Thank you for review and feedback.
Stamped.io has a pricing plan that fits stores of all sizes and stages of growth, and our free plan will be sufficient for the basic functions that a store owner requires to start collecting written review from customers.
There's no requirement for you to be on a paid plan to continue using Stamped.io as this is completely optional.
We do recommend that you consider one after you are completely satisfied with our app, as it comes with a higher order limit for sending review emails, and a whole array of revenue-generating features for you to explore.
Our support representative has also attempted to reached out to you in case you require any assistance with the setup. Please do contact us via hello@stamped.io should you need any help! :)
you get nothing when you install a free version.
I wanted to get this plugin for customers to put images on a review but they want $99 per month for this feature lol
Hello Fobiu8,
Thank you for your feedback.
Stamped.io's free plan does come with a wide range of features that are useful for any stores which are starting out, which includes the sending of review emails, social sharing, custom form and much more.
The ability for customers to upload a photo along with their review is available on our Basic plan, which is only $15/month. Our pricing plan is also designed to scale with your business, with an increase in feature list and monthly order limit to suit the needs for businesses of all sizes.
We hope you will consider using Stamped.io again in the future!
i dont using ! app Bad fffffffff
App does not work. Everytime I try to connect my shopify store to stamped.io it takes me to error page. Every single time
Hi there Eclipse Lighting team
Thank you for taking the time to share your feedback with us.
We're glad to say that the temporary issues we were experiencing with access to our app have been resolved. You're now able to connect your Shopify store to Stamped without any problems.
We understand how frustrating access issues can be, and we apologize for any inconvenience this may have caused you. Our team worked hard to identify and resolve the issue as quickly as possible, and we appreciate your patience and understanding while we worked to fix it.
We always strive to provide the best possible experience for our users, and your feedback helps us to improve. If you have any further questions or concerns, please don't hesitate to reach out to us. Our support team is always here to help and ensure that you have a positive experience with our app.
Thank you again for bringing this to our attention, and we hope that you continue to enjoy using Stamped for all of your reviews and ratings needs.
I just installed it in my shopify store so can't give a review now
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Hello there,
Sure thing! Please feel free to test out the app and update the review whenever you're ready :)
You can also reach out to us at hello@stamped.io and we'll assists swiftly.
Thank you!
Could not get it to work with my Symmetry theme. The CSV import procedure was ineffective and laborious. Changing the "reply from" field required juggling my GoDaddy accounts. Instructions for changing code were meant for coders, not retailers. Sorry, couldn't use it.
Hello Endless Etc Engraving,
Thank you for your feedback, and we are sorry to hear about the challenges you are facing with setting up the app.
Our support team can assist with the setup should you be facing any issues with the reviews import or widget installation. Our representative will be reaching out to you to do the needful :)
Hi bro,i just installed your apps,but i can't see the upload image option when i write the review,pls check and help me ,thanks
Worst app ever!!! even if you delete de reviews remain stacked on the web site. There is now way to remove it you need to delete the cod to remove the costumer review
Hey there Toys Boutique,
We're sorry to hear this has been your experience, especially seeing how you left this review the same day you downloaded us!
I don't see any support tickets from you or your team, but please know we're all here to help if you have any issues. You can reach us any time at hello@stamped.io
We had a look at your website and there does not appear to be anything leftover from Stamped. Please give us a shout and let us know how we can help.
What is not written is that you can not translate the template with the Basic Plan.
Very disappointing.