전체 평점
4.7
평점 수준당 개수
  • 평점의 91%가 별 5개입니다
  • 평점의 5%가 별 4개입니다
  • 평점의 1%가 별 3개입니다
  • 평점의 1%가 별 2개입니다
  • 평점의 2%가 별 1개입니다
2023년 5월 2일

Been a customer since 2016 love this platform, customer service is great also if you have an issue they get back to you same day!

USA Service Animal Registration
미국
앱 사용 기간 7년 초과
답글 Stamped.io개 2023년 5월 2일

Thanks for the kind words and the long-time business! Grateful to partner with you.

2023년 10월 25일

Stamped app and customer service is A+. Always attentive answering all my questions in a timely manner. Thank you Stamped!

Finders Pickers Paper
미국
앱 사용 기간 3년 초과
답글 Stamped.io개 2023년 11월 1일

Hello Finders Pickers Paper team,

We appreciate your fantastic 5-star review and your kind words! Our team is always here to assist you and ensure your experience with Stamped is top-notch. If you haven't already, consider exploring our Loyalty app to further enhance your customer engagement and loyalty.

If you have any more questions or need support in the future, don't hesitate to get in touch. We're here to help.

Your partners in success,
All of us at Stamped

2023년 8월 18일에 편집됨

UPDATE: Customer service contacted me and was able to fix the issue I was having in a very timely manner. Thanks guys, I really appreciate it and you've made my life much easier.

We used to be able to scroll through reviews, which made it super easy to view and manage all of our reviews and somehow that is no longer possible. It makes it extremely difficult to manage anything and makes me very frustrated as we have a lot of reviews to manage and scrolling up and down the main page is so time consuming. Support said they would consider my request to implement a scroll bar but it was there before, so why get rid of it if it makes our lives easier?

Reyn Spooner
미국
앱 사용 기간 7년 초과
답글 Stamped.io개 2023년 8월 10일

Hello Reyn Spooner team,

Thank you for taking the time to share your feedback with us. We apologize for any frustration you've experienced.

We understand how important it is for you to efficiently manage your reviews, and we appreciate your patience as we work on enhancing the user experience. We see that you've already been in touch with Joel from our team, who has submitted a feature request on your behalf for the scrolling feature.

Your insights are crucial to our ongoing improvements, and we want to assure you that your request has been duly noted and is being evaluated by our development team. While we can't guarantee an immediate timeline for this specific feature's return, please know that we're actively considering your input.

In the meantime, if there's anything else we can assist you with or if you have further suggestions, please feel free to reach out to our support team. We value your business and aim to provide solutions that cater to your needs.

Thank you for your understanding, and we look forward to continuously improving your experience with Stamped.

Your partners in success,
All of us at Stamped

2023년 9월 27일

Dear Ben and the Stamped Team

Thank you so much for all your assistance with the migration of the reviews from our old WordPress site to our new Shopify site. I see they are all showing perfectly on the new site.

Migrating is always quite stressful and you helped so much with each step to get it sorted out.

You are a superstar!

I really appreciate the service and all the communication to get it sorted.

I give you a 5 star review! :)

Waterhouse
남아프리카
앱 사용 기간 3개월
답글 Stamped.io개 2023년 10월 4일

Hello Waterhouse Team,

Thank you so much for your kind words and the fantastic 5-star review! We're thrilled to hear about your positive experience with our support team during the migration of your reviews from your old WordPress site to your new Shopify site.

We understand that migrations can be quite challenging, and it's our mission to make it as smooth and stress-free as possible for our customers. Ben, one of our dedicated support team members, is indeed a superstar when it comes to providing assistance and guidance. We'll be sure to pass on your appreciation to him.

If you're finding value in our Reviews app, we'd also recommend checking out our Loyalty app. It complements our Reviews app seamlessly, offering an all-in-one solution for customer engagement and retention.

Once again, thank you for your kind words and your glowing 5-star review. If you ever have more questions or need assistance in the future, please don't hesitate to reach out. We're here to support your success.

Your partners in success,
All of us at Stamped

2023년 10월 11일

We had a customer who unsubscribed from the Reviews email from Stamped.io still receive an email from Stamped.io with a follow up email requesting a review. Now the customer is threatening to report us for violating the spam act.
Be careful, there seems to be a glitch in Stamped.io's system with unsubscribes.

PROCLAIM
미국
앱 사용 기간 3년 초과
답글 Stamped.io개 2023년 10월 24일

Hello PROCLAIM team,

First and foremost, we want to assure you that we take compliance seriously. Stamped is dedicated to providing services that align with all applicable laws and regulations. In particular, we are fully committed to adhering to email marketing guidelines.

It's important to note that review request emails, like the ones Stamped.io sends, are generally considered transactional or relationship-based emails. These emails aim to enhance the customer experience, gain insights into product or service satisfaction, or improve the quality of products or services based on customer feedback. They are not primarily focused on advertising or promoting products, making them distinct from marketing emails.

However, whether an email qualifies as marketing or not can depend on its content and intent. If a review request contains marketing elements, such as promotional language or offers, it could potentially be classified as a marketing email and would then need to comply with the CAN-SPAM Act's regulations.

Our email templates are designed with compliance in mind, including features such as unsubscribe options. These templates offer a high degree of customization to allow you, the merchant, to ensure your communications meet the required standards. We've aimed to provide you with the tools to fulfill your responsibilities regarding the content and compliance of your emails.

While we believe that our templates and features support your compliance efforts, we also understand the importance of addressing any concerns or areas for improvement. Our team is here for you if you have any specific questions or require assistance in making your email communications fully compliant.

Your feedback and diligence in reporting your concerns are valuable to us. Rest assured, we are committed to working with you to maintain a high level of compliance in our services.

Your partners in success,
All of us at Stamped

2024년 2월 6일

Fijn en professionele app met vele mogelijkheden. Daarnaast fijne en behulpzame medewerkers.

Loya Men Care
네덜란드
앱 사용 기간 14일
2023년 6월 13일

Love stapmed.io and love just how easy it is to use and customize. Plus the support team is amazing and has gone above and beyond what I would expect. Asked them for help getting something formatted, and they ended up doing the coding part for me!

Sandbaggy
미국
앱 사용 기간 거의 5년
답글 Stamped.io개 2023년 6월 16일

Hi Sandbaggy team!

Thank you for your fantastic review of Stamped! We're delighted to hear that you love using our platform and find it incredibly easy to use and customize. Providing a user-friendly experience is one of our top priorities, and we're thrilled that we've met your expectations.

We're also glad to hear that our support team has exceeded your expectations. Going above and beyond to assist our users is what we strive for. We're always here to help, and we're delighted that we could assist you in formatting and even handle the coding part for you. It's our pleasure to ensure that you have a seamless and enjoyable experience with Stamped.

In addition to our existing features, we would also like to recommend exploring Stamped's Loyalty app. It's a powerful tool that can help you incentivize repeat purchases and foster customer loyalty. With a range of customizable options, it's an excellent addition to further enhance your business.

Thank you for your kind words and for choosing Stamped. If you ever need further assistance or have any questions, please feel free to reach out. We're here to support you and your business success.

2023년 6월 19일

Stamped.io is a powerful tool for a great price. For our small artisan business purposes it has enough customization and flexibility to make it useful and effective for both reviews and rewards program. One of my favorite parts is the excellent customer service for any (rare) issues and questions. Prompt and very attentive. Thanks!

Kristen Mara
미국
앱 사용 기간 대략 3년
답글 Stamped.io개 2023년 6월 20일

Hi there Kristen Mara team!

Thank you for your kind words and positive review of Stamped.io. We're thrilled to hear that our platform has been a powerful and effective tool for your small artisan business. We take pride in providing customization and flexibility to meet your specific needs for reviews and rewards programs.

We're especially glad to know that our customer service has been a standout aspect of your experience. Our team is dedicated to providing prompt and attentive support, and it's rewarding to hear that we have been able to assist you with any issues or questions that have arisen.

We truly appreciate your business and the trust you've placed in Stamped.io. Should you have any further questions or need assistance in the future, please don't hesitate to reach out. We're here to support you every step of the way.

Thank you again for your positive feedback and for choosing Stamped.io.

2023년 9월 26일

Great customer service, fixed the glitch on the apps integration with my website in record time!

AuTerra
남아프리카
앱 사용 기간 대략 4년
답글 Stamped.io개 2023년 9월 27일

Hey there AuTerra team,

Thank you for taking the time to leave this wonderful review!

We truly appreciate your kind words about our product support team. It's wonderful to hear that we were able to quickly resolve the issue on your site.

At Stamped, we're committed to providing fast and reliable support to all our valued customers. Your success is incredibly important to us, and we're here to assist you whenever you need us.

If you ever have more questions or require further assistance, please don't hesitate to reach out. We're here to support your success in every way we can. Additionally, if you're interested, you may want to explore our Loyalty app to complement your reviews app and further boost customer engagement and retention.

Your partners in success,
All of us at Stamped

2023년 7월 23일

Really love this app! In conjunction with the Rewards, it's been great to finally be able to gather reviews and thank customers for taking the time to do so. I recently upgraded my theme and couldn't find how to add the reviews back to individual products and the support team got back to me so quickly. It's been such a user friendly app to get installed and adjust to my needs. Thank you!

Sketchy Notions
미국
앱 사용 기간 10개월
답글 Stamped.io개 2023년 7월 31일

Hello Sketchy Notions team,

We're thrilled to learn that you're loving our app, especially how it complements your business with both Reviews and Loyalty! Thank you for your kind words about our user-friendly approach.

We're delighted that our support team could promptly assist you in adding the reviews back to individual products after your theme upgrade. Providing efficient solutions is at the core of our commitment to our merchants.

We genuinely appreciate your ongoing support and trust in Stamped. If there's ever anything else we can do for you or if you have any ideas for further enhancing your customer engagement, don't hesitate to reach out.

Keep up the excellent work, and we'll be here cheering you on!

Yours in partnership,
All of us at Stamped