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To better serve our customers, we switched our plugin to Stamped. Customer service was very professional in answering and helping me with my questions. Thank you, Anthony R.
We were convinced to resubscribe a month ago by promises of a "new era" under a new CEO and significant company changes. Unfortunately, our experience has been a complete failure. The app is non-functional for us: in an entire month, not a single review request email has been successfully sent to any of our customers. Compounding this critical failure is the support, which has been severely lacking. Their only "solution" has been to repeatedly ask us to uninstall and reinstall the app, and we now go weeks without any response. Our urgent emails to tech support, our sales rep, and even the CEO have been met with silence. Stamped does not work, and the support team seems utterly uninvested in finding a solution.
been accumulating and showing reviews on my website for over a year and now they from one day to another prevent ALL OF MY REVIEWS from showing on my site because they want me to upgrade from nothing to a $23 a month plan. OUTRAGEOUS!!!! And just when I finally am paying for marketing all my reviews vanished! I am not going to write what i really think of you!
Anthony Roberts was incredibly helpful and fast. He fixed my issue quickly and made sure everything was working properly on my store. The app itself is very easy to use, and the support team really goes above and beyond. I truly appreciate the level of care and attention they provide. Highly recommend!
Customer service resolved my issue where my reviews weren't showing and im really pleased with this app
My 5 stars are showing up as question marks.
Sandy was super communicative and gave detailed help. Thank you again!
-Jess
Eslam was amazing to work with. Quick and thorough support! All of my questions were answered and the help was impeccable. Highly recommend Stamped for your Shopify store. Support is there when you need it!
this app is expensive and is cumbersome, not easy to use. would recommend another app
I am using this app since 2021. This is very easy to operate and support is very reachable.