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Great app! The support team was very helpful and quick with every reply. My only complaint is there are no instructions at all. Its an automated app that will do everything itself if you want to wait 2 weeks to start getting reviews. If you want to jumpstart the reviews coming in you can, if there was an instruction page that would be helpful and you wouldn't have to send a support email. I downloaded a week ago and already have a number of reviews added to the site already. THANKS!
www.FoxXholsters.com
Application working as expected. The switch from our previous app was fast and smooth. The support team is very reactive and helpful.
Hello Teddy Blake team,
Thank you for your fantastic review! We're thrilled to hear that your switch to Stamped was fast and smooth and that the application is working as expected for your business.
Our support team is dedicated to providing timely and helpful assistance to all our users, so we're delighted to know that you found them reactive and supportive during your experience with our app.
If you have any more feedback or if there's anything else we can do to enhance your experience, please don't hesitate to let us know. We're here to ensure you have a seamless and successful journey with Stamped.
Thank you again for choosing Stamped, and we look forward to continuing to support your business's success!
Yours in partnership,
All of us at Stamped
Support quality and helpfulness is unmatched. Quite possibly the best I've experienced in any app. Switched from Yopto and is saving me a ton of money.
Great app for getting more reviews! Even the free version allows you to customize emails and look&feel, it's simple to set up and complements the Shopify Product Reviews perfectly.
App is great - easy to use, and effective. The support has been top notch too. It's a real pleasure to work with! Well done!
Hey Randy Cow,
Thank you for your review and kind words!
We're glad to hear that you've found Stamped.io to be a great reviews app for your business, your compliments of our support team is really heartening to hear!
Thank you :)
Stamped.io has amazing customer service. They are extremely fast to respond to our questions and resolve any issues. Would definitely recommend this app.
Amazing App with the best support team. Would highly recommend it!
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Hey there,
Thank you for your kind review!
I needed a question answered regarding how the app works from the customer perspective. Support got back to me very promptly with the answer I needed. For the most part this app works very smoothly. One improvement I would like to see is faster searching in the review request queue. It takes a long time to get your search answer. Perhaps automatically archiving review requests after 3 months or so would clean up the queue to make searching faster. When I manually archive old review requests it does speed up searches, however this seems like an unnecessary task that I don't really have time or inclination to do.
Hey Green Mountain Diapers!,
Thank you for your review! We really appreciate your feedback!
Just to clarify, there's actually an option available that you can unpublish the published photos without deleting them, so only the reviews get shown.
As for replying to reviews, you can choose to "Notify by email" to email customers of your reply, so customers will get an email when you've responded to their review.
Here's a guide:
https://help.stamped.io/article/131-reply-to-review
Thank you!
Great review app. I tried multiple& this is by far the most flexible, tons of features & looks amazing. Also fantastic support that helped me get set up fast. Thank you!
Hello Intruder Free,
Thank you for your kind review!
We're glad that you're liking our app's ease of set-up, and ability to collect UGCs such as photo and video, those are indeed great content to showcase in stores :)
We hope that you'll enjoy using Stamped.io to increase social proof and drive sales!