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We needed a solution that we could easily set up and then not have to worry about it. This was the best solution. We were referred to this app by a "Shopify Pro" developer. I love how I can customize and schedule all emails. Easy and worth every penny.
I added this app so that my shoppers could leave reviews of their experience and product purchases. Stamped.oi has worked great for that, the format is nice and clean, shoppers are verified as actual customers, and the customer service is great. I recommend this app if you want to be able to add reviews to your site.
Hey Callie Decor,
Thank you for your kind review and recommendation!
We're glad that you're liking our app and support, and we hope that you'll enjoy using Stamped.io to increase social proof and drive sales :)
We have used a free version of the App before so we know it works well but have now upgraded to one of their paid for plans. The code is easy to install and the App is fairly intuitive to set-up. Where we did have queries they were answered promptly by the support team and they even installed some code for us and tweaked some functionality. I have to say the support has been first class unlike some Apps or Themes I could mention! 100% recommended.
Terrible experience with this app and its developers!
I've been having issues across all stores
First, when I downloaded and PAID for a plan the app glitched and then would not let me use the features I just paid for?! You would think after downloading the app and then paying for a plan without a trial you can use it and its features right away??
Second, the app has major bugs and technical issues and would not appear properly on the store. When I contacted support for all these issues it took going back and forth with them for 2 WEEKS which is very counterproductive while trying to run a business.
2 weeks later they seemed to have fixed the issues but it was already too late.
Please save yourself the headache and get another app.
Hi there HeatedTek team,
I am sorry to see this has been your experience recently. We definitely want you to be able to see and use all the great Stamped features you should have access to.
We are a small team with a lot of requests and we do try to get to them all as soon as possible! We've recently expanded our team to better serve our merchants, and get back to the fast response times our merchant love about Stamped!
It looks like there have been some missed messages from us among your support tickets causing a bit longer delay in your issue's resolution. We suggest logging into our Help Center where you can access all your open requests.
The issue your store has experienced is a bit complex, and our Support team is already on the case. I'll reach out separately to make sure we have the best support path set up for you.
Thank you for flagging your concerns here with us. I do hope we can turn your experience around soon.
Fantastic service, quick responses, super helpful with all of my integration questions. Highly recommend!!
Customer service has been really helpful! They reach out when they see areas that we could improve on!
Hello Roolee,
Thank you for your kind review :)
We're glad that our support team has been of help to you, we hope that you'll have a great time collecting UGCs with Stamped.io!
I've upgraded my licence and couldn't get any of the features set up because support won't reply to me. I am paying for nothing.
Hey there Jolivur team,
I apologize for the recent experience in our support queue. We have a bit of an increased wait after a recent surge in request volume with all our new merchants.
We're expanding our team to make sure we are still able to provide the timely responses you've come to expect from Stamped.
In the meantime, I've responded to your support ticket and we should have a resolution for you today!
We appreciate your understanding and continued patience
Thanks a lot to the support staff! For several days they helped me to do what I wanted. Firstly, technical support is responsive, secondly, they know their job.
Hey Altum Vintage,
Thank you for your review and kind words, our support team is glad to be of help to our users, we really appreciate your kind compliments :)
We hope that you'll have a great time collecting reviews with Stamped.io!
Great review app and the customer service is helpful and very responsive. If you're like me and don't really know your way around code, they can help you with any technical difficulties when installing stamped.io widgets in your ecommerce store.
I am very satisfied with my Purchase!!!! Thank You!!!