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I am just starting to integrate the app into my Shopify store and cannot give a a complete evaluation yet It might be higher after I really have a chance to use it. I like the features and have it partially running on my site. I wanted to test drive the free version before deciding, which paid version would work best. There is no support for the free version so I am trying to find Youtube videos to help with my specific issues but this has been very time consuming. I am not a techie and run the store by myself, so I do not have a lot of time to invest. It would be nice if there was a good learning resource to help with the process of getting it up and running properly. Hopefully I can figure things out and get the most out of it.
Hello Trillium Skincare,
Thank you for your review and feedback!
Our support inbox is available 24/7 too all users, including those on the free plan.
Please feel free to submit your enquiry via email to hello@stamped.io, we will be happy to assist you with the setup :)
I have had this app for an hour and so far so good. It easily located my customers and sent out emails for review. I was also able to easily change the copy and the colour of the email. I would like it to be able to show on my homepage? Maybe it already does this I just need to find that option. Thanks
AWESOME SUPPORT! Awesome app!
Provide some detail about what you did or did not enjoy about using this app. Your comments can help other merchants decide whether to use this app.
Review body
Hey there,
Thank you for your kind review!
Amazing app and customer service! Really happy I found this app and I really recommend it for your shopify store!
Just awful app. Reviews aren't up to date. Bad interface. Lags everywhere. You have to set up all codes by yourself.. So bad.
Hello there,
Thank you for your feedback.
Our apologies for the experience you’re facing.
Stamped's widgets are coded to load asynchronously, so it will not affect load times.
Our app has one of the easiest interfaces to navigate around, and there is a in-built navigational and guide in the app to help you with installation and setup (:
We do assist with the widget installation process if the auto-installation does not work for your store's theme.
But no worries! Our support team will be reaching out to you via email to ensure that you get the help you need :)
super, j’espère que cela continuera, j'ai installé et je pense que je garderai l'application pendant un bon moment.
Really good app, has teh reviews right on the site so it has SEO value, very well made
Actually a pretty bad customer support. Wanted to change my review app on all my stores to stamped.io but the integration with the CSV file is a disaster to be honest. Such a pity.
Hi there Art for Everyone team!
I'm so sorry to hear about your experience.
I'm seeing that Salem had responded to your ticket and I've asked that he keep an eye on that to help you get get onboarded.
I've sent you a separate email as well to see if there's anything else we can do to help with the process.
Thanks for the feedback on this part of your journey, we'll look into the overall import process to make sure it's as seamless as possible!
We'd love the chance to change your experience and get you set up so please feel free to create a support ticket and we'll keep our eye out for you!
All the best
Good App helpful support good features Good App helpful support good features recommend it for small businesses
Hey there,
Thank you for your kind review!
We're glad that you're liking our app and support, and we hope that you'll enjoy using Stamped.io to increase social proof and drive sales :)