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*Long Honest Review, hope it helps. I've been using LOOX and Yotpo in the past. LOOX was good as it's extremely user friendly. Yotpo had super fast service. I only installed this as I recently installed the rewards and thought having both from the same company would be easier. For the amount of users this has I'm surprised how slow the service is. The app isnt user friendly and not straight forward. I'll see how it goes during this trial period. I had CSA reply to this review faster than my issue is to be solved. The CSA comes across as a little rude. Negative feedback is a chance for business's to adapt and grow in areas that might be lacking (ie response times/service) . My feedback is an honest experience and first impression of Stamped.io. CSA's should work to provide a solution instead of a defense to such feedback. Update!
There are some features on the PAID plan that are not available in Australia and many other countries so read the fine print. Other platforms such as smile or yotpo have added on extra features to secure your business, with Stamped that's not the case it's more of a too bad for you situation. I've spent weeks back and forth trying to get it set up like Loox/Yotpo so I will see how it goes however so far I would suggest going with Loox or Yotpo.
Junk app. Did not appear on my installed apps list, didn't work and I'm not even sure this app was uninstalled properly. Install and beware!
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Hey there,
Thank you for your feedback :)
If you have any queries or concern, please do not hesitate to reach out to our support team via hello@stamped.io, we're available 24/7 for assistance!
it seems okay but doesn't seem functional with Shopify PAID THEMES which is unfortunate .... waiting for support
Hello there,
Thank you for your feedback.
Our app's widget is definitely functional with paid themes, and our tech team has reached out to you via hello@stamped.io to assist you with the installation right away :)
We look forward to welcoming you to Stamped.io!
just uploaded the app.. will return and write a review after we use the app for more than the set up.
Hello there,
Thank you for your feedback, we hope that you'll enjoy using Stamped.io to collect our reviews :)
Should you have any queries, please do not hesitate to reach out to our support team via hello@stamped.io as well!
Good feature set, poor functionality and value/pricing compared to competitors. I ran into two dealbreaking bugs in the first few minutes using this app. First off - the onboarding page kept loading indefinitely. Had to manually update the app (after seconds of installing it) to fix this. Next up, tried to import reviews from my existing review app - the importer freezes after selecting the import file. I initially considered testing this app for the Google seller ratings functionality - turns out this is only available when opting for the "Professional" plan which starts at a 299 usd/mo. That's around a 766% price increase compared to Loox with just seller ratings to show for it. This is going to be a hard pass for me.
Hi there EVE Bands team,
Thank you for taking the time to share your experience with Stamped
We appreciate your feedback, and we apologize for the inconvenience that the issues you encountered have caused you.
I understand that our app's pricing didn't meet your expectations compared to our competitors. However, we would like to highlight that Stamped offers a unique set of features that our competitors do not have. Our platform is built to improve the entire user experience, from collecting reviews to showcasing them on your website and helping you leverage the power of social proof to boost your sales.
Regarding the Google seller ratings functionality, we would like to clarify that it is only available in our Professional plan. However, we offer many other valuable features in our other plans that might suit your business needs. Our platform is designed to be flexible and scalable, so you can choose the plan that fits your budget and business goals.
In regard to your issues with the importer, It looks like the support request we have with you mentioned there were issues with the actual CSV you were using, and we would be happy to help you with that.
I will reach out to you separately to discuss your concerns in more detail and create a better support plan for you. We value your business and appreciate the opportunity to make things better!
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I don't know if it's a good app or not because I cannot use it. I've try to complet all the request but it's still not working
Hello MY GLOW BODY,
Thank you for your review.
Stamped.io will work for all Shopify stores once it's installed. The review widget should show up in the product pages, and any new orders will generate a review request in the queue.
Our support team have reached out to you to provide further assistance :)
nice all nice and nice beacuse is nice and why is so nice because was nice and nice means that all is nice
Hey there,
Thank you for your kind review!
We hope that you'll enjoy using Stamped.io to increase social proof and drive sales :)
really good. I like it. Thanks for sharing