리뷰 (6,218)

전체 평점
4.8
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2023년 6월 20일

Service levels have gone down drastically! Have been running behind them to solve issues for weeks. Any business owner concerned about their business should opt for similar apps with much better service!

With Clarity
미국
앱 사용 기간 1년 초과
답글 Stamped.io개 2023년 6월 20일

Hi there,

We appreciate you taking the time to share your feedback and concerns. We apologize for the experience you've had with our support team.

At Stamped, we strive to ...

2022년 4월 22일

The customer service from this app is appalling. Google reviews feature didn't work despite paying for the upgrade and attempts to get it fixed came with no effective response. Also be careful when changing up and down plans, they don't give you the remainder of your month, instead they charge you straight away, very dodgy.

Comfort Cards
오스트레일리아
앱 사용 기간 대략 1년
답글 Stamped.io개 2022년 4월 22일

Hi there Comfort Cards team,

I've reached out to you on the ticket you have open regarding Google Reviews, and we'll be upgrading you to the correct plan free of charge for ...

2022년 3월 29일에 편집됨

I used to love Stamped.io and have been using it since last year, and the 1st time when our reviews weren't showing up, the customer service team fixed it right away and the problem didn't occur again until a few days ago. When it happened the 2nd time, I messaged customer service and they did not reply within the time frame (12 hours) that they said they would and it was reaching around 2 days ...

Thavici
미국
앱 사용 기간 대략 1년
2022년 3월 12일

Used this app for over a year and kept trying to justify the cost but couldn't. When I ran into issues the tech support took sooooooooooooo long (over a month) and still never resolved the issue so I finally canceled my subscriptions and deleted the app! BEST decision ever

Luxe Beauty And Body Co
미국
앱 사용 기간 대략 1년
답글 Stamped.io개 2022년 3월 13일

Hi there,
I understand you had issues setting up our Loyalty & Rewards app and we regret the inconvenience caused.
There must have been some misunderstanding. As discussed, ...

2021년 12월 27일에 편집됨

We've upgraded to Business plan for $119/month, but Q&A option doesn't work correctly. Response time of Support is 2 days and more, also, they, couldn't fix anything. We've migrated to down Plan and It looks like we must ti find another APP for our needs... Ponoma team,
www.ponomasteel.com

Ponoma
미국
앱 사용 기간 대략 1년
2023년 3월 1일

Terrible experience with this app and its developers!

I've been having issues across all stores

First, when I downloaded and PAID for a plan the app glitched and then would not let me use the features I just paid for?! You would think after downloading the app and then paying for a plan without a trial you can use it and its features right away??

Second, the app has major bugs and technical ...

HeatedTek
캐나다
앱 사용 기간 12개월
답글 Stamped.io개 2023년 3월 3일

Hi there HeatedTek team,

I am sorry to see this has been your experience recently. We definitely want you to be able to see and use all the great Stamped features you should ...

2022년 4월 5일

I've upgraded my licence and couldn't get any of the features set up because support won't reply to me. I am paying for nothing.

Jolivur
영국
앱 사용 기간 11개월
답글 Stamped.io개 2022년 4월 6일

Hey there Jolivur team,

I apologize for the recent experience in our support queue. We have a bit of an increased wait after a recent surge in request volume with all our new ...

2016년 12월 27일에 편집됨

VERY DISAPPOINTING..
Customer purchases say 5 products & submit a review. Submitted review is shown only for 1 random product. Why can't it show to all purchased products..?
We have customers who purchase in bulk (50+ products) We convince them hard to submit review & that review is shown to only one product. Not acceptable.
Won't recommend to others.

Beelinepune
인도
앱 사용 기간 11개월
답글 Stamped.io개 2020년 7월 14일

Hello Beelinepune,

Thank you for your feedback.

Stamped.io's review email has been structured to highlight one item if there are multiple in the order based on algorithms to ...

2023년 8월 7일에 편집됨

UPDATE: I JUST SWITCHED TO JUDGE.ME AFTER A HORRIBLE EXPERIENCE WITH STAMPED. I CANT BELIEVE HOW MUCH TIME, MONEY AND HEADCHAED STAMPED COST ME!! IM USING JUUDGE.ME AND COULDNT BE MORE HAPPIER, ITS WAAY BETTER THAN STAMPED, IMPORTED MY REVIEWS FROM STAMPED IN SECONDS, AND CHATTED YESTEERDAY MIDINIGHT WITH CUSTOMER SUPPOORT ! SO YEAH DO NOT MAKE MY MISTAKE GUYS, SWITCH TO JUDGE.ME ASAP !

THIS APP ...

Bleamx
프랑스
앱 사용 기간 11개월
답글 Stamped.io개 2022년 6월 22일

Hi Bleamx team,

It looks like we've recently been in touch through our support channels and a solution has already been found!

Aside from one ticket you created on a Friday ...

2023년 9월 19일

Do not use with Shopify POS

Herculean Meal Prep
미국
앱 사용 기간 10개월
답글 Stamped.io개 2023년 9월 27일

Hello Herculean Meal Prep team,

Thank you for sharing your feedback with us. We're genuinely sorry to hear about the difficulties you've encountered when using Stamped with ...