Stamped Product Reviews & UGC , 6 299 vurderinger

Absolutely great app and specially the staff! If something ain't work or i cannot find, they response and fix it almost in minutes. Thank you so far :)

I used to love Stamped.io and have been using it since last year, and the 1st time when our reviews weren't showing up, the customer service team fixed it right away and the problem didn't occur again until a few days ago. When it happened the 2nd time, I messaged customer service and they did not reply within the time frame (12 hours) that they said they would and it was reaching around 2 days so I decided to follow up again. They then replied and helped me fix it and I thought everything was good until I saw that we got new reviews and they were not showing up AGAIN. I then had to message them again and asked why this keeps happening when we saw that the reviews were automatically published, and they just said sorry for the inconvenience and they are trying to find a solution to fix the problem. We were frustrated but they did help us fix it again so I decided to still use their app since we want to be loyal to them – but then we started getting new reviews within the next day and guess what? They're not there AGAIN. I don't understand why this keeps happening and to happen THREE times in a row is just ridiculous. We are a new business with very few reviews so we're super excited every time we get new reviews just for them not to show up on our website. With this happening for the 3rd time, I no longer have the patience to keep reaching out to them because there will most likely be 4th, 5th, and 6th times. Their customer service is also no longer amazing like it used to be last year. The replies, although not rude, are also not as friendly as they used to be either. I still remember I had such a great impression with them based on their super fast and friendly response and it's the main reason why we are loyal but now my experience has changed. If you are planning on using Stamped.io, please be aware that your reviews might not show up on your site and you will potentially lose new customers who are looking to read the reviews. I will now be switching over to Judge.me review app for their FREE photo and video upload, unlimited review requests, and 24/7 customer service!

This app is great. Simple review form but good looking and easy for customers to submit. I would like it better if the reviews showed up higher on the product page - like just below the Buy button - instead of below the fold where a lot of people probably don't see them. But, still a great app.

stamped.io installed the app for me on my store on Christmas eve, at 10 pm! This level of service and commitment is unbeatable! The app works great too and is exactly the price point we were looking for.

Overall a good experience - easy to implement, we were able to transfer all of the old reviews from our old app so we didn't lose anything. Like the QA feature and ability to create a feed of the reviews on a stand alone page based on product type, etc. Only thing that is slightly annoying is having to go the dashboard to see the reviews and leave Shopify - sometimes makes logging in and managing things quickly or on the go a clunky process.

Update - months later, we are even happier. They continue to improve and add features and are responsive. Very happy we switched from our old reviews app to this one!

The functionality is great, and the support when I had questions was very good. I highly recommend it.

Great app. The team is very friendly. They reply very quickly and their support is great. We can recommend it!

So far so good! We've only been using Stamped.io for reviews for a short time, but the installation process was easy and the support staff helped us take care of any issues pretty much immediately. We picked Stamped.io because we liked how easy it was to automatically request a review after purchase via email, and we decided to give the Checkout Reviews a try too. Thanks for the help along the way!

I like that it's a review app. My store is new and I haven't had any sales yet, so I can't comment too deeply. However, the set up is not very user friendly. The widgets and setting them up are tricky. The customer service, on the other hand, is excellent! They were able to help me get done what I was trying to do.

Its easy to install and comes with alot of futures even in the free version. But more important, they have a outstanding support! I'm only on the free version for now, but this team is so nice, fast and competent.
thank you very much!
Sonja