Omtaler (6 411)

Samlet vurdering
4,8
Antall per vurderingsnivå
  • 91 % av vurderingene er 5 stjerner
  • 5 % av vurderingene er 4 stjerner
  • 1 % av vurderingene er 3 stjerner
  • 1 % av vurderingene er 2 stjerner
  • 3 % av vurderingene er 1 stjerner
23. juni 2016

I recommend this app to everyone. It works so well with the Shopify Product Reviews app.

Planet Mermaid
Storbritannia
1 dag bruker appen
5. november 2017

This app works great and the pricing is fair! thanks!

The Lucky Panda
Portugal
1 dag bruker appen
Redigert 24. april 2020

I just signed up so I don't have much experience yet, but the set up was super simple and very intuitive. The explanation about DNS validation could be much more clear. Thank you!

Orange Dot Baking Company
USA
Rundt 1 måned bruker appen
Stamped.io svarte 25. april 2020

Hey there,

Thank you for your kind review, we're glad that you liked the ease of setup :)

Thank you for your feedback regarding the DNS records as well, our team will look into this to see how we can improve on the validation instructions.

We hope that you'll have a great time with Stamped.io while generating social proof for your store :)

24. november 2019

Excited to see how this app integration goes and hopefully will help support my store for the needed reviews!

Trivoshop
USA
1 dag bruker appen
Stamped.io svarte 27. november 2019

Hello Triovoshop,

Thank you for your review and kind words!
We're excited too!

We hope you'll have a great time with Stamped.io collecting UGCs for your store!

30. januar 2018

Overall the experience is good and the app is doing the job.
The app does not get 5 star because the installation is a bit complicate and the help manual is not clear enough. However, the customer service team is really good and they replied promptly mostly same day if not within 2-3 hours.
At the end, the installation is completed by Stamped.io over a weekend.
If the manual is more clear then the app definitely deserves a 5 star.
There is a lot of functions that I have not used yet so for sure the app can do must more than what I am experiencing now.
Overall a well done app with reasonable pricing.

Sixsox
Canada
Rundt 1 måned bruker appen
27. oktober 2020

didn't work a a a a a a a aa a a a a a a a a a a a a a a a a a a a a a a a a a a a a a a a a a a a a a a a

Wallet Magnet
Canada
Rundt 1 måned bruker appen
Stamped.io svarte 28. oktober 2020

Hello there,

Thank you for your review and feedback.

We are sorry to hear that the app is not working as intended for your store. This can happen especially on custom themes, as our installation script will only target a set of common theme file and codes.

Our support team has reached out to you to assist with the setup and installations :)

1. november 2023

Some great functionality offered, and it's great when it actually does what it says it will do. But good grief it's painful getting there. Some of the advertised functionality doesn't actually work. Some only works with impractical work arounds. And the UX of the app isn't great. It's the most buggy app I've ever used on Shopify. Plus customer service for anything other than basic stuff is incredibly slow. First responders answer quickly on the helpchat, but then pass you through to a second tier that responds via email and then things get mired down, often to a standstill. And if your issue it too difficult they just quietly abandon it.

The Rainbow Stores
Storbritannia
Rundt 2 måneder bruker appen
Stamped.io svarte 8. november 2023

Hello Rainbow Stores team,

We appreciate your feedback and understand your frustration with your recent experiences using our product. We sincerely apologize for any inconvenience you've encountered.

We want to assure you that we take your feedback seriously and are committed to addressing the issues you've raised. Our product support team has taken note of your concerns regarding functionality, UX, and responsiveness.

While we work to continuously improve our app's performance, we're also focusing on enhancing the user experience and making it more seamless. We understand that you've faced difficulties with certain features, and we're actively working to rectify any bugs or impractical workarounds.

Regarding our customer service, your feedback about the speed of responses is appreciated. We're in the process of expanding our support capabilities, and we acknowledge that you've experienced some delays. We're committed to streamlining our support process and ensuring that all inquiries are resolved promptly.

Please rest assured that we do not abandon any issues. In some cases, when challenges are exceptionally complex, they may take a bit longer to resolve. However, we're devoted to finding solutions to any difficulties you encounter and providing you with the level of support you deserve.

Once again, thank you for sharing your concerns with us. We are dedicated to making your experience with our product as smooth and efficient as possible.

If you have any specific issues you'd like to discuss or require further assistance, please don't hesitate to reach out to us at support@stamped.io. We're here to help.

Your partners in success,
All of us at Stamped

12. juni 2019

Relógio muito lindo, chegou dentro do prazo e veio bem embalado. Recomendo a loja Only Store Br!!

Only Store - BR
Brasil
1 dag bruker appen
26. august 2016

Wonderful product and customer service.

Initially, we were with Yotpo review app - a really expensive product for a small/new online shop. Shopry has provided similar functionality at best price and it comes with excellent service.

Banyanbotanicals
Australia
Rundt 1 måned bruker appen
19. august 2021

I started using Stamped a few weeks ago and I have to say that I especially appreciate the customer service. They are very responsive, give good advice and usually answer my questions within a day.

ATTITUDE
Canada
Rundt 1 måned bruker appen