Omtaler (6 335)
Raffiner
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Etter vurdering
This app was recommended to me but adding the different lines of code (when they can't tell you exactly where to add them) was aggravating and beyond my skill level. I have over two years of experience with code, so not a total newbie. Would definitely use the app if it would install itself, or with minimal coding and explicit directions.
App is user-friendly! I like that it is directly connected through Shopify and they can give you support on this app.
Removed the app after 1 hour......
You need to be an engineer to use this app. I could not understand a single thing I have to do and there are no instructions, no help, no tutorial.
I am sorry for the developer that spent a lot of time to add many tools and options in the app but there is wayyy too much stuff and it makes the app impossible to understand and use it.
Hello Azzaluna,
Thank you for your review and feedback.
We are sorry to hear about your initial experience with Stamped.io's dashboard. Our app does come with a comprehensive onboarding guide when the app is first installed, as well as a robust help center with complete information on each of the available features: https://help.stamped.io
Should you require any further assistance, our support team is available 24/7 via email at hello@stamped.io :)
After 30 minutes: 1) No free trial 2) Too complicated to install. I was not able to install anything. Nothing happens on my site 4) Tutorials and explanation are not so good
Please refund my order
Thank you for your feedback.
We do actually provide free trial which you can easily sign up on our Dashboard:
https://go.stamped.io/v3/#/onboarding
As for installation, there's actually a one-click "Install" button available in the settings and it does all the heavy-lifting for ya, so there's no manual coding required :)
Also your account was on the free plan, there wasn't any charges made.
Our support team will reach out to you directly to assists further.
Thank you!
I used this app to add a review for my products to add more credibility to my new site, so far works great!
Hey there,
Thank you for your kind review!
We're glad that you're liking our app, and we hope that you'll enjoy using Stamped.io to increase social proof and drive sales :)
I am trying to get some help. I will revise this review after I am able to obtain some assistance with the app. Thanks
Hello Benda CPR Services Miwaukee,
Thank you for your review and feedback.
Our support team has been attempting to get in touch with you via email as soon as we received the review.
Please let us know in the email reply should you require any assistance with the setup :)
New to this app- but so far so good. Having a hard time adding to our website but hopefully will figure that out soon
I installed this app to enable sending review emails to customers but the app is so confusing and hard to understand.
Hello Bodies and Botanics,
Thank you for your review and feedback!
We do have several onboarding resources available that can assist you with setting up the dashboard and widgets, which include a dashboard guide when the app is first installed. Here are our getting started documentation for Shopify users:
https://help.stamped.io/article/4-getting-started---shopify
https://help.stamped.io/article/142-main-reviews-widget---installation-setup
Our representative have also reached out to you to assist with any issues you may be facing with the setup :)
Haven't tried it yet but can't wait to try out
Provide some detail about what you did or did not enjoy about using this app. Your comments can help other merchants decide whether to use this app.