Omtaler (6 359)
Raffiner
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Etter vurdering
Great app and just amazing customer service! They are always there for us and really helped us with our reviews. Very recommendable!
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This is a great app and their team is quick to respond to questions!
Probably the single best app and experience we have had with any app on our Shopify store. The price is beyond reasonable for what you get and the customer service is great! If you sell anything at all you NEED this app. We came over from Yotpo and I can 100% say I will never ever go back to Yotpo. The only regret I have is not switching to this app sooner!
2023 Update: Stamped used to have great support. They have completely dropped the ball now. I've been dealing with a simple issue for 2 months now and explained it to three separate people and have been passed to a different person every time to start the process over again. There is no communication between different departments. It seems like they have outsourced support but I don't know for sure. The prices have also increased dramatically over the past 2 years while service has decreased. Unless you need NPS reviews there is a much better alternative out there that gives you waaaaaay better value for money now. You can Judge my opinion for yourself.
Awesome app. Not to hard to install. Had a few issues that were resolved by customer support faster than you could imagine. Highly recommend the upgraded versions as the features only get better. Great value for dollar.
We love this app, it's a great help with getting product feedback from customers. Support replies super quickly and efficiently. Very satisfied.
I needed a question answered regarding how the app works from the customer perspective. Support got back to me very promptly with the answer I needed. For the most part this app works very smoothly. One improvement I would like to see is faster searching in the review request queue. It takes a long time to get your search answer. Perhaps automatically archiving review requests after 3 months or so would clean up the queue to make searching faster. When I manually archive old review requests it does speed up searches, however this seems like an unnecessary task that I don't really have time or inclination to do.
Hey Green Mountain Diapers!,
Thank you for your review! We really appreciate your feedback!
Just to clarify, there's actually an option available that you can unpublish the published photos without deleting them, so only the reviews get shown.
As for replying to reviews, you can choose to "Notify by email" to email customers of your reply, so customers will get an email when you've responded to their review.
Here's a guide:
https://help.stamped.io/article/131-reply-to-review
Thank you!
Great little app, very intuitive to set up, and seems to be getting us more reviews than before. Would recommend.
You can see it in action on our site here - https://www.angelanddove.com/products/in-loving-memory-funeral-remembrance-candle
Best and must have app for us. we'r using stamped since years now and can't get away from this app and its offerings.
Hands down to the support team from Tommy, Ivan, Alyssa, Marcel. They have set standards for the top support.
It's a must have for anyone looking to a stable app that performs the best with one of the best support backup.
Keep the great work going and looking forward to new features soon.