Stamped Product Reviews & UGC , 6 299 recenzji
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The support was very kind and heartwarming. They did their best to support me throughout. It's the perfect support.
Hello Haru Design team,
Thank you for taking the time to leave a 5-star review! We're thrilled to hear about your positive experience with our support team. Providing the best assistance is what we aim for, and it's great to know we've achieved that in your case.
If you ever have more questions or need further assistance, please feel free to reach out. We're here to help you make the most of our services.
Thanks again for your kind words and for choosing us!
Your partners in success,
All of us at Stamped
The best app!
Customer service has gone completely downhill from when we first started using this app. We've been facing several bugs and glitches related to star badges or the main reviews widget not loading. Customer support rep either claims its downtime with Stamped, or that they've fixed the issue, or that there is no issue.
We've attempted to ask for review exports with our images multiple times which customer support was unable to understand and kept dodging the question to keep us with them.
Hello Casa Di Lumo team,
Thank you for sharing your recent experiences with us. We understand that you've encountered some challenges with our service, particularly during a recent outage.
We sincerely apologize for any inconvenience you may have faced. We aim to provide a seamless experience, and your feedback helps us to continually improve.
During the mentioned outage, there was indeed a disruption in our service, which affected various aspects of our widgets. Our team acted promptly to address this issue and restore normal functionality. We value your business and understand the frustration that such incidents can cause.
Please know that we are committed to enhancing your experience with Stamped and are here to assist you. If you have any more questions, need further support, or wish to discuss any specific issues, please feel free to reach out to us.
Your satisfaction is important to us, and we appreciate your business. We hope to continue serving your needs and delivering the service you expect.
Your partners in success, All of us at Stamped
incredible support, it has never taken longer than 24 hours to get a response. AND what's unique is that my request is already implemented before I get an answer, without all this back and forth bells and whistles. just crazy
Hello Hugoodie team,
Thank you for leaving a 5-star review! We truly appreciate your kind words. Our team works diligently to provide top-notch support, and it's fantastic to hear that you've had such a seamless and efficient experience with us.
If you ever have more requests or questions, don't hesitate to reach out. We're here to ensure your experience with our services remains exceptional.
Thanks for your valuable feedback and for being a part of our community!
Your partners in success,
All of us at Stamped
Super quick response and very straight forward. Thank you!
Great support, worked quickly to improve the speed of my widget. App functionality is also great. Would recommend.
Hello Zooma team,
We greatly appreciate your 5-star review and your kind words about our support team's promptness and the functionality of our app. Your recommendation means a lot to us, and we're here to help anytime you need assistance or have questions.
If you ever decide to explore our Loyalty app, it's designed to boost customer engagement and loyalty. Don't hesitate to reach out to our product support team if you have any questions about Loyalty or need assistance with anything else.
Your success is our priority, and we're here to support you every step of the way. If you ever have more feedback or inquiries, please feel free to get in touch.
Your partners in success,
All of us at Stamped
A complete app that has every feature I could think of and support team is extremely knowledgeable and prompt. I got my work done even it was a Sunday and that too in no time. I wish every success on your way!
Hello Logitech Pakistan team,
Thank you for your wonderful review and your kind words! We're absolutely delighted to hear that Stamped has met your expectations and provided you with a comprehensive set of features. Our support team takes pride in being knowledgeable and responsive, and we're thrilled we could assist you promptly even on a Sunday.
Your success is our ultimate goal, and we appreciate your warm wishes. Should you ever need further assistance or have more ideas to explore, please don't hesitate to reach out. And if you haven't already, consider exploring our Stamped Loyalty app to further enhance your customer engagement and business growth.
We look forward to continuing to support you on your journey. Wishing you all the best and many more successes ahead!
Your partners in success,
All of us at Stamped
We've been using Stamped for a year now and it's working great and looks good on our website. Last time we had a problem with the app because of some changes in my store and their support immediately helped us to resolve the issue so now it's working perfect again. Thanks support!
Hello reloopedbyyou team,
Thank you for your fantastic 5-star review!
We're delighted to hear that Stamped has been serving your needs well for the past year and that you find it not only effective but also visually appealing on your website.
Our support team is always here to assist whenever you encounter any challenges, and we're thrilled that they were able to swiftly resolve the issue caused by changes in your store. Your success is our success!
Should you ever require further assistance or have more questions, please don't hesitate to reach out. We're here to help you every step of the way.
Your partners in success,
All of us at Stamped
I have been using both the Review and Loyalty apps for a few years. Whenever I have a problem or question, the Stamped crew is always quick to respond also the backend admin is very straightforward.
Recommended
Hello HD Tape Transfers team,
Thank you for being a loyal Stamped user and for your fantastic 5-star review!
We're delighted to hear that you've been enjoying both our Review and Loyalty apps. If you ever need assistance or have any questions, remember that our product support team is just a message away and always ready to assist you. We appreciate your recommendation and look forward to continuing to support your brand's success.
Your partners in success,
All of us at Stamped
Some great functionality offered, and it's great when it actually does what it says it will do. But good grief it's painful getting there. Some of the advertised functionality doesn't actually work. Some only works with impractical work arounds. And the UX of the app isn't great. It's the most buggy app I've ever used on Shopify. Plus customer service for anything other than basic stuff is incredibly slow. First responders answer quickly on the helpchat, but then pass you through to a second tier that responds via email and then things get mired down, often to a standstill. And if your issue it too difficult they just quietly abandon it.
Hello Rainbow Stores team,
We appreciate your feedback and understand your frustration with your recent experiences using our product. We sincerely apologize for any inconvenience you've encountered.
We want to assure you that we take your feedback seriously and are committed to addressing the issues you've raised. Our product support team has taken note of your concerns regarding functionality, UX, and responsiveness.
While we work to continuously improve our app's performance, we're also focusing on enhancing the user experience and making it more seamless. We understand that you've faced difficulties with certain features, and we're actively working to rectify any bugs or impractical workarounds.
Regarding our customer service, your feedback about the speed of responses is appreciated. We're in the process of expanding our support capabilities, and we acknowledge that you've experienced some delays. We're committed to streamlining our support process and ensuring that all inquiries are resolved promptly.
Please rest assured that we do not abandon any issues. In some cases, when challenges are exceptionally complex, they may take a bit longer to resolve. However, we're devoted to finding solutions to any difficulties you encounter and providing you with the level of support you deserve.
Once again, thank you for sharing your concerns with us. We are dedicated to making your experience with our product as smooth and efficient as possible.
If you have any specific issues you'd like to discuss or require further assistance, please don't hesitate to reach out to us at support@stamped.io. We're here to help.
Your partners in success,
All of us at Stamped