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Thanks to Martin Widjaja who guided me clearly (and patiently too!) in solving an issue which I had faced for a while. Thank you!
Hello Brown Bag Wines,
Thank you for your review and kind compliments towards our support staff, we appreciate it!
We hope that you'll have a great time with Stamped.io collecting UGCs for your store!
I love this app, it gathers reviews while you sleep! the only reason i wouldn't give five stars is i am sometimes a little confused by the interface, however in general it has helped my store and workload immensely. recommended.
The app could be a lot easier to use, the onboarding could be more seamless with default best practices, and the design could be made more modern, but the functionality and the customer service is top notch. Big improvement over the default Shopify reviews and I highly recommend it.
The layout and format features were good, though somewhat limited. Customer service was very good and responsive when I was having an issue syncing with Shopify.
Customer service has been really helpful! They reach out when they see areas that we could improve on!
Hello Roolee,
Thank you for your kind review :)
We're glad that our support team has been of help to you, we hope that you'll have a great time collecting UGCs with Stamped.io!
The apps has some glitches that require support to sync with their backend system every now and then, but their support is really top notch, always try their best to provide technical support whenever we have issues with the app. Pricing is quite steep though but overall it does what it’s designed for.
Hello there Refined MY team,
Thank you for sharing your feedback on your experience with Stamped. We appreciate your review and understand that you have encountered some glitches that require support to sync with our backend system from time to time. We apologize for any inconvenience caused, and we're continuously working to improve the stability and performance of our app.
We're glad to hear that our support team has been providing top-notch assistance in addressing any issues you've encountered. Delivering excellent technical support is a priority for us, and we're committed to ensuring that you receive the assistance you need.
Regarding the pricing, we understand your concern. Our pricing reflects the value we aim to provide through our app's features and support services. However, we appreciate your feedback, and we'll take it into consideration as we review and refine our pricing structure.
Thank you for acknowledging the value Stamped adds to your business. If you have any further questions or feedback, please don't hesitate to reach out. We're here to assist you and ensure that you continue to have a positive experience using our app.
Thank you for choosing Stamped, and we appreciate your valuable feedback.
I really needed a great review app to help with social proof and Stamped.io is a great tool to help with that. Thanks
Hey JW Print & Design,
Thank you for your kind review :)
We're glad that Stamped.io is your app of choice to collect UGCs for your site!
We hope that you'll have a great time with us, thank you!
i cant see my logo on my forms, there is no tutorial nor support. I recommend due to the fact its the easier one, but high prices
Hello Boka Studio,
Thank you for your review and feedback!
We have checked on your account and the store logo is showing up well in the settings & email template. Could you kindly contact our support team via email if you are still facing any issue with the setup? (hello@stamped.io)
We do have a comprehensive knowledge base on each features and settings of Stamped.io, which you can find in the following URL: https://help.stamped.io
Our support team is also available 24/7 to assist you with any queries :)
UPDATE to: When I click the link from my email to approve a review on my mobile device the screen doesn't allow me to see the button to approve the review. Everything up to this point has been frustration-free!
You've responded there should be en Eye icon. There definitely isn't . If you want to email I can send you a screenshot. Thanks
Hey there,
There's an "eye icon" that when viewing the review on a mobile device, that will allow you to publish/unpublish a review.
Thank you for using Stamped.io! :)
Hi , I really like the app. It serves our purpose. Is there an option to manually send the request to review through our app. It will help us get more reviews for our products for people who do not buy from our website but from other resources. Thanks