Recenzje (6 212)

Ogólna ocena
4,8
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  • 91% ocen to oceny z 5 gwiazdkami
  • 5% ocen to oceny z 4 gwiazdkami
  • 1% ocen to oceny z 3 gwiazdkami
  • 1% ocen to oceny z 2 gwiazdkami
  • 3% ocen to oceny z 1 gwiazdkami
15 grudzień 2016

this app is good
but try to have chinese language

Gzs Hk
SRA Hongkong (Chiny)
Ponad 7 lat korzystania z aplikacji
Edytowano 3 listopad 2024

After using this app since 2019, I'm sorry to say there are some frustrating flaws which are leading is to consider migrating to another service.

1) You can't display a single review (as in one review). You can only display a review title, which the user has to click to see the review. There are a number of problems with this approach, the main one being that 99% of review titles are generic ...

Thehotelsheet Com
Nowa Zelandia
Prawie 7 lat korzystania z aplikacji
Edytowano 23 styczeń 2023

If everything works, it works well. If it doesn't work -- you can expect a 3 to 5 day turnaround for technical support. I'm transitioning my 2 business accounts to another company. This will be a net loss of $125 for Stamped.io

Oceanside Seafood
Stany Zjednoczone
Około 6 lat korzystania z aplikacji
Stamped.io odpowiedział(a) 27 czerwiec 2019

Thank you for the mention on our latest update to our latest Dashboard! And extremely glad you're loving it!

Yes, you can indeed exclude products from review requests using ...

Edytowano 28 styczeń 2020

It works pretty well, a bit clunky in the back end loading up things but it does provide good value. Shame that the NPS feature requires the $199/month account.

Varidesk NZ
Nowa Zelandia
Prawie 6 lat korzystania z aplikacji
Stamped.io odpowiedział(a) 29 styczeń 2020

Hey there,

Thank you for your review!
We were facing a technical issue yesterday which caused some increase in loading time, but this has since been resolved :)

We hear your ...

Edytowano 25 maj 2022

EDIT: Tommy sold the company and now whoever took over has slashed their customer support to non-existant. It used to be minutes to hours before getting help, now it's days to weeks. Really disappointed with the level of service now, to the point where we are considering moving to a different reviews platform. HANDS DOWN, the best review app for Shopify. Tommy Ong and his team worked relentlessly ...

Popovleather
Kanada
Ponad 4 lata korzystania z aplikacji
Edytowano 18 styczeń 2023

I need to change my review and say that this company is so big that is unbelievable that they don't have chat support or telephone support for urgent issues. I had a big urgent problem with customers getting 10x more points than they should and it was impossible to contact any support and had to wait for them to get back to me by mail.

I will change my review when they update and add a telephone ...

Askari
Szwecja
Około 4 lata korzystania z aplikacji
8 wrzesień 2021

I just started managing the company's Stamped.io account actually and have some both positive and more constructive feedback. I love that the program has automated features to it, like sorting the flagged reviews versus the auto-published ones. The exclude certain terms tool is also super useful especially in our industry. Now, some feedback I have that may potentially help improve the platform ...

Microbe Formulas™
Stany Zjednoczone
Około 4 lata korzystania z aplikacji
Stamped.io odpowiedział(a) 9 luty 2022

Hello Microbe Formulas™,

Thank you for your review and valuable feedback! Our engineers have taken note of the potential improvements that can be made to the layout editor ...

20 październik 2020

Poor integration with Google reviews. As I installed this app based on the claims that it could integrate with Google star ratings, I was expecting the integration to be easy. So far I haven't seen one of my 5 star reviews on a Google shopping listing.

The Twinkle Toy Box Company
Wielka Brytania
Ponad 3 lata korzystania z aplikacji
Stamped.io odpowiedział(a) 20 październik 2020

Hello there,

Thank you for your review and feedback!

Integration with Google Shopping will require the review feed feature, which is available in the Enterprise plan as ...

5 listopad 2020

In general It's a good app, has many tools. It is useful and easy to use, I didn't have any problem with the installation.

Pumascota
Meksyk
Prawie 3 lata korzystania z aplikacji
20 luty 2021

Decent review tool with solid functionality but needs some serious updates to be easier, more user friendly, and powerful. The email builder doesn't really allow you to have emails that feel on brand because of its limited functionality. I also wish the visual design and information architecture on the reviews list page was easier to sort through and read.

NIMA
Stany Zjednoczone
Prawie 3 lata korzystania z aplikacji
Stamped.io odpowiedział(a) 20 luty 2021

Hello NIMA,

Thank you for your review and feedback!

We do have the layout editor feature should you require a complete control to customize the review emails sent from ...