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Exact the app I needed. Great customization and SEO. Fast customer service within 24 hours. The only review app I would recommend!
Hey Bestmade,
Thank you for your kind review!
We're glad that Stamped.io is the reviews app of choice for your store, and that you're loving our customizable options, SEO features and service, it's really heartening :)
We hope that you'll have a great time collecting reviews with Stamped.io!
Top 2 reasons why I like Stamped.io:
1. I LOVE the look of the customer reviews on my Shopify store (store.piccopuppy.com) AND my website (www.piccopuppy.com)!
2. Fantastic customer support! Their responses were slow at first. My questions were responded by different reps which caused confusion. I almost gave up on them. But they came around and in the end completed everything I asked for with minimum fuss and in a timely manner. The entire process took about 10 days. Thanks to Mohamed in particular.
Top 2 areas where I'd like Stamped.io to improve:
1. Add live chat support. I LOVE Shopify's live chat support. Whatever issue I have is resolved with one live chat. Email support is just so slow and cumbersome in this day and age. I lost count how many emails went back and forth.
2. Make everything work out of the box. I had to ask for a number of tweaks because the options simply were not available in the app.
1 gripe: I upgraded from Premium @ #39.99/mth to Business @ $99.99/mth because I wanted the option to allow customers to upload videos to their reviews. I'm not happy having to pay another $60 for that one feature that I want, which may never even be used. Video reviews should be part of the Premium in my opinion. If the added cost is to pay for bandwidth, then allow for a certain amount before requiring a customer to upgrade to Business. Overall, I'm happy I chose Stamped.io. I'd give it 4.5 stars. I gave five because 4.5 isn't an option.
If you're comparing app's, don't waste your time looking any further. I've used this app for years without a problem and once it was installed I kind of forgot about it. I recently did a theme update and needed a bit of help and I was amazed with their customer service! Top Notch! They are quick to respond, helpful and go over and above.
I use Stamped.io all the time for my shop's reviews. It's easy to use and really useful. Recommend it!
Great App, simple and effective – we recommend it for all our clients ww.echic.coom.au
I used this app on my website so customers can leave a review, easy to set up. and their support is the best!!!
Hey LjBjewelry,
Thank you for your kind review!
We're glad that you're liking our app and support, and we hope that you'll enjoy using Stamped.io to increase social proof and drive sales :)
Just started using it but customer service seems really good.1111111111111111111111111111111111111111
Impressive, flexible app that elicits a good response rate from our customers (all of them great, by the way). When we needed guidance on a few tweaks, customer support was prompt and attentive.
I used this app to boost the number of reviews on our site and it worked great. Customer support was super helpful as well.
Absolutely got the best customer service from these guys! they went above and beyond what they had to do to get my check-out page looking fab!! thankyou!