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great add on. The auto feature allow customer to leave a review on their email reply. This add convenience to the customer to generate more review than other apps.
The customer service was excellent! They fixed a small issue I didn't know how to fix from my end quickly and effectively. So happy so far! Thanks, Lorena
Love love this app - nearly all my reviews have come from the reminders this sends. Also sends them automatically on a post sale schedule that you can determine...wouldn't be without it!
Just started using this app and I love it. The features are awesome, easy to install and customer service has been EXCELLENT. They respond so quickly and are super helpful! Thanks so much guys!!
Update - August 20204: My product reviews wasn’t showing in my store and I had no idea why. I reach out to the Stamped team on a weekend when I discovered the problem, i wasn’t expecting a reply until the following week, James got back to me started investigating the problem. The issue was that I’d updated my theme and the Stamped script hadn’t transferred across. Within 24 hours James had fixed the problem and my reviews are now showing again.
I wasn't receiving replies to my support requests, for some reason, until someone from the team reached out to me directly and got to the bottom of the issue. The Stamped team had their app installed within hours of me sending a request as I couldn't do it. I look forward to using the app as I like the automatic/scheduled review messages customers will get.
Hi there Silver stork team,
It looks like you might be missing our responses to your support tickets!
I had a look and see that we have answered every ticket you have raised within hours of their creation. This leads us to suspect our responses might be hidden in a spam or marketing folder?
I've reached out directly to make sure we can get you the support you need!
The nicest people run this app. Very helpful and polite! We love the app. We've been using it for 3 or so years now. This is the first time we write a review - not fair I know :). But really. Nice app, nice customer service, no complaints here.
update:
Incredibly competent and quick to deal with problems
if others were like that, life would be a lot easier. Very good company Hi
fast support help with translations in german from words from the plugin. Very competent and uncomplicated. Thank you.
best regards
Julia
It works like magic to quickly get product reviews!
We have been using this app for more than a year. The app is great, does everything we need for a reasonable price. Customer service is exceptional. Highly recommended.
I tried and tested several review apps before trusting Stamped.io with our reviews. I am happy with the ability to customize the layout and create different opportunities via email to capture our customer's attention to encourage a review.