Avaliações (6.421)
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Fijn en professionele app met vele mogelijkheden. Daarnaast fijne en behulpzame medewerkers.
Amazing App, works very well and great options to personalise! Would recommend this app to store owners who are looking to add social proof from their customers.
Great support - took a while for them to understand my issue but as always we figured it out, thank you! Highly recommend.
Hey there,
Thank you for your kind review :)
We're glad that our support team has been able to resolve your queries, and we appreciate your recommendations.
We hope that you'll have a great time collecting reviews with Stamped.io
Update 2: I have come around from 1 Star to giving Stamped a 5 Star review. Number one reason for this change of heart is their fantastic customer service that get back mostly within 24 hours.
UPDATE 1: The customer service is pretty much unbeatable. They deserve alone 5 stars.
OLD REVIEW: Okay for free, but the basic plan left me wanting for 15 USD per month. Overall I am very surprised that this app is rated so high. So let me start with the most obvious flaw: It says here the basic plan is 9 USD but once you have the app, the basic plan is 15 USD. This carelessness with small details is continued throughout the app. While the customer service is fast, I actually think for downloading or uploading reviews contacting them is an elegant solution. Further, the preview is often faulty or not displayed at all. Some time you get error message that are just blank box. I have submitted screenshoots to their team to look into this, but received no comment which makes me feel they do not care about having such annoying mistakes even towards paying customers. I could go on, but I leave it with that: Good for free, but not recommended for upgrades.
Hello there,
Thank you for your review.
Our $9 subscription plan is actually a new one and this has been rolled out just a couple of days ago. This plan is available once you've installed the app and go through the pricing and setup page :)
After checking the conversations, we realised that our support team has replied to all support tickets within a few hours including assisting with importing your existing reviews.
I do apologise for any confusion caused, and we'll take the feedback and improve.
I believe we still have a few support tickets with you and we'll continue to assists you swiftly via the support tickets.
Thank you!
We switched to this app for reviews after trying many others, including Y*tPo, that were more expensive with a way less enjoyable UX. Happy to have made the switch. Also, we just recently had a simple issue on our theme & a team member responded very quickly and had already fixed it! Very impressive.
I had an issue with two products on my Shopify store and had to delete then re-add them (nothing to do with Stamped.io). When the products were re-added the reviews associated with them fell off, understandably. I contacted Stamped.io, asked if they could restore the reviews. Within 12hrs and a couple of follow-up questions, the very polite and competent crew at Stamped.io had restored everything as it was! I'm super happy. Plus, I like their app and what it does to help increase our sales.
Hey there,
Thank you for your kind review!
We're glad that you're liking our app and support, and we hope that you'll enjoy using Stamped.io to increase social proof and drive sales :)
The stamped app technicians we’re very quick to response and went above and beyond to make sure my issue was handled. He also recommended additional services that will help with email delivery. I would highly recommend this app! Customer service is stellar!
Love the app, works well and customer service is always responsive and very helpful. Highly recommend.
Absolutely amazing review app, by far the best one out there! The ability to get photos and videos from our customers when they review us through stamped.io has been amazing and really allowed us to market with user generated content which we find works far better. The customer service has been amazing when I have needed help or asked for things to be changed. Overall an amazing app! Definitely recommend as the go-to review app :)
I had a great experience with their team as they helped us syndicate reviews across multiple stores as we expanded internationally.