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I spent a long time researching the different review apps, tried a number of free trials, and Stamped.io was by far the best. From the back-end functionality to the front end design, they are the clear winner. When I was ready to initiate review request emails, I had some complications and needed support. Their customer service team is phenomenal! I got multiple replies in a single day. I am extremely impressed with this company and would highly recommend them!
Hey there,
Thank you for your kind review, it really made our day!
We're glad that you're liking our app and support, and we hope that you'll enjoy using Stamped.io to increase social proof and drive sales :)
This app has been really easy to use and the support team has been extremely helpful. I would definitely recommend this app.
Stamped.io is a great app, I don't know any other way to get reviews from customers and it is all automated. Their customer service is also outstanding, very quick to resolve things.
This app has been really useful for our team in getting reviews onto our site. It's helped a lot with credibility as we move into the next stage of our business. Alyssa did an AMAZING job in helping me with a question I had in adding the star rating badge onto our collections page. Customer service is very fast and super helpful.
Hello The Glowing Heart Project,
Thank you for your review and kind words!
We are glad to hear that the app has helped with growing your store, and the support team has been able to be assist you with the setup! We will be sure to forward your compliments to Alyssa as well :)
Customer support is great and is always patient and very responsive in getting any modifications done!
Works great. I didnt see my reviews at the start but that was only because i had only just installed Shopify Reviews. I emailed Stamped and they fixed it straight away! www.sideroot.com
Great support, powerful app even at the free version. Will be upgrading for more features soon :) Highly recommend over other cheaper apps for review solicitation emails. Very intuitive and simple.
Hello The Friendly Swede,
Thank you for your review and kind words!
We're glad that you're found us to be a better fit for your store, and we hope that you'll enjoy using Stamped.io to increase social proof and drive sales.
Happy New Year! :)
Terrible experience with this app and its developers!
I've been having issues across all stores
First, when I downloaded and PAID for a plan the app glitched and then would not let me use the features I just paid for?! You would think after downloading the app and then paying for a plan without a trial you can use it and its features right away??
Second, the app has major bugs and technical issues and would not appear properly on the store. When I contacted support for all these issues it took going back and forth with them for 2 WEEKS which is very counterproductive while trying to run a business.
2 weeks later they seemed to have fixed the issues but it was already too late.
Please save yourself the headache and get another app.
Hi there HeatedTek team,
I am sorry to see this has been your experience recently. We definitely want you to be able to see and use all the great Stamped features you should have access to.
We are a small team with a lot of requests and we do try to get to them all as soon as possible! We've recently expanded our team to better serve our merchants, and get back to the fast response times our merchant love about Stamped!
It looks like there have been some missed messages from us among your support tickets causing a bit longer delay in your issue's resolution. We suggest logging into our Help Center where you can access all your open requests.
The issue your store has experienced is a bit complex, and our Support team is already on the case. I'll reach out separately to make sure we have the best support path set up for you.
Thank you for flagging your concerns here with us. I do hope we can turn your experience around soon.
So far I am quite happy with the app! I don't know what else to write but I have to write something apparently because it doesn't let me submit it below the 100 characters thresholds.....
The product has loads of features, and best of all the team has held my hand through installing everything and squashing bugs that were likely my fault. 5/5!