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Awesome! Easy customize everything you need and free for new start-up business, I LOVE IT Thank you.
Hey Lulus Nuts,
Thank you for your kind review!
We're glad that you're loving our app and customizable options, and we hope that you'll have a great time with Stamped.io while generating reviews for your store :)
Great, easy to use, and super helpful and responsive team!
Hello CerebralEmpire team,
Thank you for taking the time to leave a 5-star review! We're thrilled to hear that you find our app great, and easy to use and that our team has been super helpful and responsive.
We're here to make your experience as smooth and efficient as possible. If you ever need assistance or have questions, please feel free to reach out. We're here to support you.
Your partners in success,
All of us at Stamped
Excellent. Allows quick and hassle free way of allowing customers to send a review...without leaving their inbox!
This is a really easy app to use (as well as set up), and it's bringing incredible value to my business!!!
Hey Hey Duvet :D
Thank you for your review and kind words!
Our support team is glad to be of help to you!
We hope that you'll continue to love Stamped.io as we are committed to helping you grow your UGCs for your business!
The best Reviews app I found sofar! Feature rich with more tweaks and settings than expected from a Reviews app. Give it a try! It's worth it! And the after sales service is AWESOME!!
It's not possible to remove this app from your Facebook page without it showing up as an error across the entire screen. I installed this app again in order to be able to remove the app from Facebook. But instead of being able to remove it, I was charged for the entire month.
Hello DermaTecc,
Thank you for your review and feedback.
Due to changes in the Facebook interface, the removal of custom tabs in business pages will require Facebook support's assistance.
As for the unintended charge, our billing team will be reaching out to you in an email to get this resolved, and ensure that a refund is processed accordingly.
The customer service is great, they are very polite. Also, they resolve the issues very fast. I would give them 6 stars if I could.
Hi there Mini Katana team,
Thank you for your amazing review! We're thrilled to hear that you've had a great experience with our customer service team. Providing excellent support and ensuring your satisfaction are our top priorities.
We truly appreciate your kind words, and we're dedicated to going above and beyond for our valued customers like you. Your satisfaction is what motivates us to continually improve and deliver the best possible service.
We recommend exploring our Loyalty app next. Loyalty allows you to incentivize repeat purchases and foster customer loyalty by rewarding your customers for their engagement. It's a fantastic way to create lasting connections with your audience and boost customer retention.
If you ever need further assistance or have any questions about our app or Loyalty, please feel free to reach out. We're here to provide you with the best support and help you make the most of Stamped and Loyalty.
Thank you for choosing Stamped, and we're looking forward to continuing to serve you!
Slow support and no urgency to fix issues, it's also pretty expensive at scale - more so than others.
It simply stopped sending emails completely and when asked to fix it, nothing has been done - it's been two weeks with no solution from their side so I'm paying for an app that isn't doing it's sole job... sending out review emails... UPDATE: DESPITE THE REPLY FROM STAMPED - OVER A MONTH HAS GONE PAST WITH NO RESOLUTION. IT IS QUITE SIMPLY THE WORST CUSTOMER EXPERIENCE I HAVE HAD IN 10 YEARS OF ECOMMERCE
Hi Wild Dose team,
It seems as if your ticket was related to a wider known issue our developers have been working on and have now pushed a solution for!
I see also that your open ticket contains a number of unrelated issues all of which I see Elvis has been in touch with you on consistently to ensure you are well looked after.
My sincere apologies for the spat of issues you were facing, though I do hope we've been able to work together to resolve these over the past several days.
Please let us know if there is anything more we can do to change your experience with Stamped. We are here for our merchants and always look for ways to improve that support.
All the best,
Love this app, it comes with a lot of customizable features and a sleek and modern look. Offers email to customers( you set when to send it), customer can leave review straight in the email which is great!
I also love all the widgets you can install to customize the look of the reviews! Customer service is also top notch and fast! Overall A++++++
Easy to set up and to use. Would recommend!