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This app has its issues, but the customer support is friendly and tries their best to help out. It's also got a lot of features that we haven't even dug into yet.
It has been very easy to set up. I have high hopes for this app. I even upgraded my plan during set-up.
Does what is advertised fairly well, but could use some more quality of life - such as being able to port reviews from one product to another without having to reach out to support directly.
I got my web developer to install the app, but I was able to set up everything else and get it looking the way I wanted it to with store colours and wording. So far so good. I've just moved up from the free plan to the basic plan, so will see how I progress with the extra features. I have had some trouble adding the reviews tab to the facebook page, but will try again.
I like the app and the customer service has been great, but the dashboard can be a little more user friendly. It's a little confusing and hard to follow. The widgets allow you to copy code, but there are no directions on how to install the code on my shopify store.
This app is great and it is working very well. I have used it long enough to know it does work and gets reviews.
There are only a couple of issue I have because I want to manually change the recommended products and while I can do this without problem, the method is a little convoluted.
I would love to be able to select all the products I want to recommend from a list at one time. At the moment you have to search the product, click it, search for another ect.. adding them one at a time. Deleting existing products to recommend is the same - delete one at a time. This could be done so much simpler with a list and tick boxes.
Please refine this area of the app and it truly will be a 5 star app!
Super app and easy to setup and use. The support received is also very good.
It’s a little difficult to navigate but I’m just so glad to be able to send review emails where someone can review directly in the email!!!!
Hey Chocograms,
Thank you for your kind review!
We're glad that you're liking our app and in-email form feature, and you can always reach out to our team to assist you with any feature set-up :)
We hope that you'll enjoy using Stamped.io to increase social proof and drive sales :)
I've just started transitioning to Stamped.io for reviews. While there is no easy integration with my current platform, support has been very prompt and helpful with answering my questions and offering assistance. I'm not ready to give a full 5 Stars yet as the app hasn't been live on my site long enough to judge, but so far so good and I'll update this review when I've had time to use all the functionality properly.
The app is amazing. The only issue I have is that sometimes the app freezes and elements won't load so I have to refresh the page somewhat frequently. Amazing product outside of that!
Hello DND Alchemy,
Thank you for your review and feedback!
The dashboard has been optimized by our developer to work well on all browsers and devices and you should not be experiencing any load or interface issues.
If you are still facing any of the mentioned issue, we recommend writing in to our support team who will assist you with resolving it (hello@stamped.io)