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I love this app, great!! I'll recommend to everyone who is looking for revive app!
Fantastic app. I have one question, is it possible to display customer reviews on the collection pages? It seems they are only shown on the product page. Many thanks
Hello Muzmasks,
Thank you for your review and feedback!
Yes it's possible to display the star rating badges in the collection pages as well, which will require manual installation using the following guide: https://help.stamped.io/article/142-main-reviews-widget---installation-setup
I see that our support team have assisted you with setting up the badge, please do let us know if you require any further assistance with the setup :)
THE BEST!
This app has incredible features, awesome customization options and the costumer service is OUT OF THIS WORLD (thanks, Tommy). I highly recommend it.
I looked everywhere for the best app and found it, trust my research, you're in the right place here ;)
So far so good. Really easy to use and intuitive. Easy to customize preferences and track review and even answer back to them!
I used to use Yotpo, this app is far superior. It's a cheaper price point for more options, customer support is great and their implementation team is awesome.
Love it!
Hey there,
Thank you for your kind review and compliments of our support staff, we're glad that Stamped.io is your preferred Reviews app :D
We hope that you'll have a great time collecting reviews with Stamped.io!
We only got stamped.io a couple of days ago, but it is looking great so far. We used yotpo in the past but were looking to switch because it got so damn expensive. Stamped.io support has been a fantastic help with the integration, thanks!
Hey Heritage Type Co.,
Thank you for your kind review :)
We're glad that Stamped.io is your preferred reviews app, we're glad to have made the migration over to us an easy and fuss free one!
We hope that you'll have a great time collecting UGCs with Stamped.io :)
This has to be one of the best app's I have added. Its super easy to use, plus the customer service has been available within minutes whenever I have needed them!!!
The reps have been tremendous help. The app is working great so far, and we are getting lots of reviews. My only suggestion would be to have an initial onboarding call with your new customers to go over set up and answer any question they may have, as the initial process can be a little intimidating until you get it figured out. Thanks.
Hello ShredFin,
Thank you for your review and feedback!
We are sorry to hear about your frustration in setting up our reviews app for your store. Stamped.io currently only provides email support, but our team is always available should you require any form of assistance with setup.
Our support provides a 12-hour guarantee in replying to all queries regardless of the level of plan, and most queries will be attended to within the first few hours. We can definitely do better and improve on the level of support provided for our users.
As for any clarification that you require regarding our wide range of features and settings, we do have a comprehensive knowledge base with the details documented: https://help.stamped.io/
Our team will be reaching out to you as well to provide assistance with any further setup required to get the app going for your store :)
Apparently this app sends out review requests to your customers as soon as you install it and set it up. Before you're even ready for it.
I already had another review app installed and only installed this one to check out its features. But It sent out all these review requests to my customers without me even knowing and I only found out after I uninstalled it, and started receiving ratings from customers.
So I re-installed it to check the history, and guess what, as soon as I re-installed, the app started sending out review emails AGAIN by default. I didn't even ask for it to send. It just went ahead and sent on its own without me even touching anything.
Definitely not the most user-friendly and intuitive app. Could not even find an option somewhere for me to pause or stop the emails. I could only select everything in the queue and archive them (even then I'm not sure if that's the right way to do it).
Having an issue logging in and connecting to shopify each time I open the website. go.stamped.io/v3 page doesnt load and freezes up.
Hello HappyAdda,
Thank you for your review and feedback!
This seems to be a browser cache issue. Could you kindly log out completely of Shopify, clear the browser cache, and then re-log into Shopify, before attempting to open Stamped.io via the app panel?
You can also use this link to access the user dashboard: https://stamped.io/shopify/redirectToDashboard?version=v3
Please let us know through hello@stamped.io if this works for you :)