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I had an issue with the app and Arjun helped me. He was efficient, quick to find the issue and correct it. He provided top notch customer service.
Stamped has been a solid app to work with overall. My only compliant was when we were trying to get our Google Seller Ratings completed...their documentation was incorrect, but their team stepped up and helped us get it all worked out.
Glad that i get my problem solved very easily and very cooperative support members to handle the scenario patiently and got reply on time.
Stamped is a good product. We used it for a long time for free and recently upgraded to a paid plan. Support is good. The only reason I didn't give 5 stars is that users can't update their reviews if they change their mind. We reach out to people that leave less than 4-star reviews. In some cases, people decide to update their review, but there's no way for them to do that.
Since we started using this app we have been generating more reviews! We love the reminder e-mail it sends out as people tend to forget to leave a review after they bought something!
Recommend this app!
very nice and easy to use app. Was wondering though that once emails have been sent and then moved to archive, I cant seem to send to customer as a reminder again if they haven't reviewed the items they bought.
Helpful customer support!
UPDATE: Customer service contacted me and was able to fix the issue I was having in a very timely manner. Thanks guys, I really appreciate it and you've made my life much easier.
We used to be able to scroll through reviews, which made it super easy to view and manage all of our reviews and somehow that is no longer possible. It makes it extremely difficult to manage anything and makes me very frustrated as we have a lot of reviews to manage and scrolling up and down the main page is so time consuming. Support said they would consider my request to implement a scroll bar but it was there before, so why get rid of it if it makes our lives easier?
Hello Reyn Spooner team,
Thank you for taking the time to share your feedback with us. We apologize for any frustration you've experienced.
We understand how important it is for you to efficiently manage your reviews, and we appreciate your patience as we work on enhancing the user experience. We see that you've already been in touch with Joel from our team, who has submitted a feature request on your behalf for the scrolling feature.
Your insights are crucial to our ongoing improvements, and we want to assure you that your request has been duly noted and is being evaluated by our development team. While we can't guarantee an immediate timeline for this specific feature's return, please know that we're actively considering your input.
In the meantime, if there's anything else we can assist you with or if you have further suggestions, please feel free to reach out to our support team. We value your business and aim to provide solutions that cater to your needs.
Thank you for your understanding, and we look forward to continuously improving your experience with Stamped.
Your partners in success,
All of us at Stamped
Really Nice! If anything I would improve the visual features for creating forms.
I haven't had it too long yet, but its already generated 50% more reviews than what i had when i started.