Stamped Reviews & Loyalty

This app is buggy, slow and I cannot get any help from customer support to export all my reviews to a .csv file. The only option is to have customer support do it but I reached out three times with no reply. Someone please reply so I can get this .csv file.

The support from Stamped is outstanding! The two team members I dealt with were professional and friendly and above all, fast. My reviews "disappeared" from my website and as a non-advanced user I couldn't work out how to restore them and had to request help. The response was instant and the reviews were up again overnight.

The customer service on this app is super slow and outdated. I've tried to contact them to resolve an integration issue for days, and it's not going anywhere because they reply via email and not through their chat. Their chatbot only generates AI responses which isn't helpful!!!

5 Starts for Eslam and his incredible support.... 1 Star for the app: I have a 2.0 theme and trying to set up was impossible; backend told me to edit in theme editor-> theme editor told me to edit in backend...round and round, no success until Eslam had to go into my theme and install, then try to accommodate my requests.
I had no way to control the look or functionality of this app from my end, which ultimately led me to not move forward and uninstall.
Super disappointed as I was looking forward to having an app that served both reviews and loyalty.
Perhaps those who are fluent in code would have no problems...
Again, all good things to say about Eslam, 5 star support!

Got the job done - Thank you Anthony for the great help. Incredible support.

I worked with Eslam to get reviews back on my store and the process was fast and smooth. Eslam was great at getting my reviews put back on every individual page as well as in my collections. Having Stamped reviews on my site greatly improves sales through social proof. Thank you all.

We have been using this app for over 10 years on the Business plan at $149 per month. Over the past year, the review rating widgets have been loading extremely slowly, often requiring multiple page refreshes before they appear. This issue has intensified in recent months and has resulted in a significant drop in our store’s conversion rate, as no ratings are showing on any pages. We have contacted Stamped.io support about this problem but have not received any response.

Great customer service any time we have a technical issue. Very quick response times.

Thanks to Eslam, Anthony and Sandy for being helpful and responsive with any issues we have had getting set up with stamped. They have all been helpful in helping me get the best out of Stamped.

To better serve our customers, we switched our plugin to Stamped. Customer service was very professional in answering and helping me with my questions. Thank you, Anthony R.