Recensioner (6 398)
Förfina
-
Efter omdömen
Great app. Easy to use. Good Support.
Great customer support and easy to use interface
This app is amazing for reviews and everything else it does. It does so much as does it all so well. The support is amazing. They are incredibly fast, helpful, and friendly. I've been using it for years and any time I've had an issue or question they've had it an answer right away
Hey Pinetree Garden Seeds,
Thank you for your review and kind words!
We're glad to hear that you've been loving Stamped.io, and we really appreciate your compliments of our support staff, it's incredibly heartening!
Thank you for your continued support, we hope that you'll continue to love using Stamped.io to collect UGCs for your business :)
Unfortunately, we’ve lost confidence in the reliability of this app and can no longer recommend it to other merchants.
The review widget on our product pages has broken 7 times in the last 3 months (that we’ve noticed), including for the entirety of Black Friday weekend.
Each time we reach out to support, we’re either told it was a service outage that has now been fixed or that they’ve checked and it appears to be working again.
The problem is that you need to regularly test this app for problems, because without doing anything to it, something will break or go wrong and if you’re not regularly checking & testing and it can potentially go unnoticed for significant periods of time.
For example, about 5 months ago, I decided to leave a test review from a product page and realised that the submit button wasn’t working. We were still receiving reviews via email invitations, so it’s difficult to say how long this had been broken for.
Also, the back end is extremely buggy - pressing publish review, paging through reviews or rotating a customer image for example is extremely slow and sometimes doesn’t work - requiring a refresh, which then takes you to a loading page for >10 seconds before you can access the app again.
A very useful Add-on to the native Shopify Reviews app. The best part - it's FREE aaaand has awesome customer service. Highly recommend!
Super app, Super feature, Super support. Well done !
If there's one thing that's drastically helped increase sales in our store it's social proof. Nothing works better than a shiny 5-star review to help convert customers into buyers. Their support team is also very prompt in responding to customer needs. Their team showcased not only their expertise but also their understanding of customer needs
We have been using this app for years now and the reviews provide great feedback about our products. 5 stars for sure!
We have dealt with Stamped since 2016 and historically have been an excellent vendor - among the best we have experienced. Dealt with Elvis today on two matters. He replied promptly and professionally. Great to work with and did an excellent job to get issues resolved.
It's the best review app ever cuz it solves all my problems! easy to use and easy to install! I am beginner but still ok