Recensioner (6 216)

Helhetsomdöme
4,8
Antal per omdömesnivå
  • 91 % av omdömena har 5 stjärnor
  • 5 % av omdömena har 4 stjärnor
  • 1 % av omdömena har 3 stjärnor
  • 1 % av omdömena har 2 stjärnor
  • 3 % av omdömena har 1 stjärnor
Redigerat 6 januari 2023

** UPDATE **
Would Not recommend. After removing the app access coding remains on my website. They can not remove it as it distort several product pages. I now have a distorted website and not ETA when the issue will be resolved. Major headache "

After using Stamped IO for a year I had to update my review. The basic feature of collecting reviews work fine. Keep in mind you have to pay more & more ...

BLACK LIGHT CANDLES
USA
Mer än 2 år användning av appen
Redigerat 23 juli 2019

It's very very slow to open this App, really annoying every day to use it. Anyone who can recommend another one which loads more quickly?

Femometer
USA
Mer än 2 år användning av appen
28 mars 2023

This would be a great APP if it worked. I find issues ALL THE TIME with features not working, not updating. You think everything is working fine but you never find out until you check. You have to check every feature every once in a while to make sure it's working as it should and VERY OFTEN it's not the case. I just found out dozens of approved reviews have not been published... went back months ...

Newborn Studio Props
USA
Mer än 2 år användning av appen
Stamped.io svarade 28 mars 2023

Hi there Newborn Studio Props team,

Thanks for taking the time to share your experience with us here.

I see that you mentioned having issues with Stamped for some time now, ...

10 december 2021

It's impossible to get support after just over 4 weeks of following up every other days... We have migrated from Magento 2 on Stamped.io to Shopify Plus and all our points are screwed up, new Shopify orders doesn't add to Customer account, the widget is not showing, etc. etc. I could go for hours.

Neon Buddha Canada
Kanada
Ungefär 2 år användning av appen
Stamped.io svarade 9 februari 2022

Hello Neon Buddha,

Thank you for your review and feedback.

Our support team has been getting in touch to ensure that the customer data and reviews are correctly migrated over ...

7 november 2023

We resolved an issue for a customer and subsequently attempted to remove their review. However, it's still visible on our page even after three days, which is impacting our business. Attempts to reach the Stamped team via the chatbot have been unproductive, leaving me frustrated by the app's slow update times and the persistence of reviews we've chosen to delete. It's disheartening, considering ...

Perfume Shark
Storbritannien
Ungefär 2 år användning av appen
Stamped.io svarade 9 november 2023

Hi there Perfume Shark Team,

Thank you for bringing this to our attention.

It looks like Niran from our Support team was able to help you solve this within 24hrs of your ...

29 december 2020

The subscription prices are way too high for the options. Why would we pay $119 just to have our own reviewed feed to google. Very stupid. Too expensive for the option we will be switching over to another service.

Q by QS
USA
Ungefär 2 år användning av appen
Stamped.io svarade 29 december 2020

Hello Q by QS,

Thank you for your review and feedback!

We have actually made the Google Shopping review feed feature available on the Business plan, which was previously only ...

15 december 2023

This is the worst app developer we work with. The app is extremely slow, they don't do what they promise, the service is zero. We very much regret installing this app.

Mister Barish
Belgien
Ungefär 2 år användning av appen
Stamped.io svarade 19 december 2023

Hello Mister Barish team,

We're deeply sorry for the negative experience you've had. We aim to provide top-notch service and are disappointed to learn we've let you down.

...

Redigerat 24 mars 2022

The customer support becomes very bad recently. There is only automatic response and no any follow-up after.

Gumo
Japan
Nästan 2 år användning av appen
11 juli 2023

We found out the widget has not been allowing customers to submit reviews over the last few weeks. We have reached out a couple of time and have not heard back. I would not recommend.

Backpacker's Pantry
USA
Nästan 2 år användning av appen
Stamped.io svarade 20 juli 2023

Hi there BackPacker's Pantry team,

Thank you for bringing this to our attention, and we apologize for any inconvenience you've experienced. We're sorry to hear that you've ...

31 december 2016

Inactive support, Apps don't work as advertised, support doesn't acknowledge problem and thus doesn't solve, however they advise to you switch to a plan with higher monthly fee if we want to use bug free APP, fyi, we already already on a paid plan !!

Saraf Furniture
Indien
Nästan 2 år användning av appen
Stamped.io svarade 14 juli 2020

Hello Saraf Furniture,

Thank you for your feedback.

Our support team aims to reply all queries within 12 hours for all users.

We are sorry to hear about the ...