Recensioner (6 401)

Helhetsomdöme
4,8
Antal per omdömesnivå
  • 91 % av omdömena har 5 stjärnor
  • 5 % av omdömena har 4 stjärnor
  • 1 % av omdömena har 3 stjärnor
  • 1 % av omdömena har 2 stjärnor
  • 3 % av omdömena har 1 stjärnor
27 augusti 2017

These guys will really really really do anything to get you up and running. I have written 50+ emails back and forth with them now (yes im not good with computers) and they answer really quick and take their time, to explain everything to me! I wrote them today (sunday!) and they replied within 10 minutes, with a fix to my issue!
That kind of customer service is so amazing!

Their app is fast, clean and has a lot of features (even more if you pay a little)
I would highly recommend everyone to use this app! You will not regret it!

Bruno Poulsen
www.MamaMilla.dk

Mamamilla
Danmark
11 dagar användning av appen
Redigerat 2 februari 2021

I would have love to give this app a good review, but quite frankly I hope this review is help to improve the app. Clicking from Shopify app page, the app takes absolutely forever to load. The reviews to my customers never load, unless they click on the "Have trouble loading, click here" , which isn't helpful because their review gets erased and they have to start over on the stamped website which is so bad!!! And the app website is incredibly slow. Sadly I would delete this app in a heart beat and replace with something better if it wouldn't take my reviews on my site with it. Super disappointed, saw it on Tik Tok and had my hopes really high, but was let down. PLEASE improve this app, I know it has so much potential to be AWESOME. Update: Thank you so much for getting back to me! I am having three issues. The app loading from the Shopify store (has improved since the update). But most importantly the emails interacting with my customers. Two problems. The email isn't submitting for their mobile review (but does work on desktop but 80% of mine use their phone). And the "resend" email is not being sent to them. I followed up with two customers after the resend email label had been present in the stamped.io website, and nothing.

Catie's Miniatures
USA
10 dagar användning av appen
Stamped.io svarade 2 februari 2021

Hello Catie's Miniatures,

Thank you for your feedback, and we are sorry to hear about the issue you are facing with our app's dashboard.

Our engineers are doing extensive testing and have confirmed that the dashboard is loading well across various devices and browsers, this is most likely a browser cache issue.

Our support team will be reaching out to you to assist with troubleshooting the issue and ensure that you're able to log into the dashboard as intended :)

Update: Our support team have tried reaching out to you via a phone call, but it seems that the number is not in use. We have sent you an email to follow-up on the issue. Hope to hear from you soon.

28 september 2022

I have been trying to use this app for over a week now. I can not add any rules to start the Loyalty Program. I have sent numerous emails and keep getting 'this is an ongoing issue and our engineers are working on it'. Are there any other apps suggested because I'm completely frustrated with Stamped!!!

The Leaf Society
USA
9 dagar användning av appen
Stamped.io svarade 29 september 2022

Hey there Leaf Society,

I'm sorry to hear about your recent experience with our Loyalty product. It looks like you encountered a known bug that his since been resolved!

Allie has your support ticket well in hand, and it looks like the two of you have been working together well. I am happy to see you are remaining with us :)

We will do everything in our power to keep you running, please let us know if there's anything more we can do.

21 augusti 2017

The support team of this app is world first class. They kept helping me until I was happy with the implementation of their service on my page, I asked a lot of customizations on the code to be honest and they did never stop helping me until I was happy. All the onboarding happened in less than 2hrs. AMAZING!

Myfamilybuilders
USA
10 dagar användning av appen
Redigerat 15 maj 2019

So far so good - this seems like a great feature so far. The app. dev. do their best at helping out. I wish I could call however. It can be a little frustrating not being able to call but most apps are like that.

Pave Tool Innovators
USA
8 dagar användning av appen
17 augusti 2017

Great product and great customer service! The team here was very responsive and helpful in setting it up to meet our requirements. We got solid results after just a few days.

Drinkwel
USA
10 dagar användning av appen
8 augusti 2016

Very easy to use. I love this app!

Cbc Cleaning Products Pty Ltd
Australien
10 dagar användning av appen
13 juli 2016

I have used other review apps but this is the best - the fact that the emails come from my designated business email means that they look a lot more credible.

Also the way that the review template is built into the email makes the process easier for the customer, which I am sure increases conversions.

And the fact that the app is pretty much automated frees up my time - priceless!

Mapworld
Australien
10 dagar användning av appen
1 december 2016

Great app! A must have for stores looking to get more reviews on their products. Reviews add credibility, and this app gets you reviews!

Refcore Canada Inc
Kanada
10 dagar användning av appen
19 juli 2017

This company is superb, i wasted 3 months with yotpo and ristrict myself to lot of limitations without any reason, then shopify expert recommand this app to me and i m glad that i migrated. It solved all my issues and i m more then happy !!

Support is so fast that sometime it feels like they reply almost same second as you shoot them email.

Keep it up

Cheers

Saroshsalman
Pakistan
10 dagar användning av appen