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Use this app if you want to get sued for being out of compliance with American ADA WCAG accessibility issues.
They don't care about you or your business and it shows because they don't do anything about it.
New updates on the app make it worthless to use, and basic features like import reviews are not working anymore.
This app does not work as stated. Review imports are nigh on impossible, conflicting info is given re. date formats and errors constantly get thrown up. Also, the app incorrectly inverts dates for some reviews if import achieved - giving future dates for reviews (e.g. 3 December 2024). Also, the app is so slow to update changes made (i.e., 24 hours for a small change to an email review template). Unusable.
All of our reviews are gone... please help
widget is constantly buggy and customer support are almost non-existent. They cant be contacted by live chat and you will have to wait a whole day just to get a simple fix. Strongly doesnt recommend
Warning: After using the reviews app only, I switched to a full year plan of Full Suite (Loyalty and Reviews) with Stamped. The loyalty portion did not work, with an obscure explanation that it would work when I was migrated to their new Loyalty 2.0 (despite the fact I had just signed up). They refunded me, and I returned to working with Smile for Loyalty. Since then (April 19), Stamped is no longer sending review events to Smile, despite the apps being configured correctly. I have escalated service tickets in for over 5 business days with no solution.
Try to contact support for immediate support , but unfortunately you need to email support and wait God knows how long!!!!!!!!!!!!!!!!!
We paid upfront for a year for your reviews using Mustafa N. as our account support, and our development project took far longer than expected. We are still going and its nearly a year later. Stamped refuse to refund us or provide credit to reflect the delay. We have not used your software at all, and yet they say we are not entitled to a refund or anything, which I find egregious and this is something everyone needs to be aware of. Someone from Stamped, please contact me to arrange a resolution as I don't want to write bad reviews all over the place. Thankyou
Zero stars. Hard to use and navigate. Won't input into website. Keeps give error codes.
Hello Chop'D Ratz Garage Team,
We're sorry to hear about the challenges you've faced with our product. It's unfortunate that you've encountered difficulties with usability and navigation.
We couldn't locate any support tickets under your name, and we'd really like to assist you directly with these issues. Please reach out to our Support Team with the specifics of the errors you're encountering, and we'll do our utmost to resolve them swiftly. Your feedback helps us improve and ensure a better experience for you.
Thank you for sharing your concerns with us.
Your partners in success,
All of us at Stamped
This is the worst app developer we work with. The app is extremely slow, they don't do what they promise, the service is zero. We very much regret installing this app.
Hello Mister Barish team,
We're deeply sorry for the negative experience you've had. We aim to provide top-notch service and are disappointed to learn we've let you down.
Your feedback is invaluable to us, and we appreciate you sharing your concerns. Rest assured, we're committed to resolving any issues you're facing. We want to ensure your experience aligns with the level of service we aim to deliver.
Please allow us the opportunity to address your concerns promptly and effectively. We're here to assist you every step of the way and make your experience a positive one.
We'd love the chance to discuss your specific issues further. Please reach out to us directly so we can assist you promptly and improve your experience.
Thank you for your patience and understanding.
Your partners in success, All of us at Stamped