Stamped Product Reviews & UGC , 6 319 recensioner
Förfina
-
Efter omdömen
My website have a black background, the widget does not integrate to it and there is not customization at all.
Hello S3ART Store,
Thank you for your review and feedback.
Stamped.io's review widget does integrate with themes with black background. It will require a set of CSS codes to change the colors of certain elements on the review widget.
We would recommend reaching out to our support team, and we will gladly assist you with the setup :)
*Long Honest Review, hope it helps. I've been using LOOX and Yotpo in the past. LOOX was good as it's extremely user friendly. Yotpo had super fast service. I only installed this as I recently installed the rewards and thought having both from the same company would be easier. For the amount of users this has I'm surprised how slow the service is. The app isnt user friendly and not straight forward. I'll see how it goes during this trial period. I had CSA reply to this review faster than my issue is to be solved. The CSA comes across as a little rude. Negative feedback is a chance for business's to adapt and grow in areas that might be lacking (ie response times/service) . My feedback is an honest experience and first impression of Stamped.io. CSA's should work to provide a solution instead of a defense to such feedback. Update!
There are some features on the PAID plan that are not available in Australia and many other countries so read the fine print. Other platforms such as smile or yotpo have added on extra features to secure your business, with Stamped that's not the case it's more of a too bad for you situation. I've spent weeks back and forth trying to get it set up like Loox/Yotpo so I will see how it goes however so far I would suggest going with Loox or Yotpo.
Junk app. Did not appear on my installed apps list, didn't work and I'm not even sure this app was uninstalled properly. Install and beware!
Good feature set, poor functionality and value/pricing compared to competitors. I ran into two dealbreaking bugs in the first few minutes using this app. First off - the onboarding page kept loading indefinitely. Had to manually update the app (after seconds of installing it) to fix this. Next up, tried to import reviews from my existing review app - the importer freezes after selecting the import file. I initially considered testing this app for the Google seller ratings functionality - turns out this is only available when opting for the "Professional" plan which starts at a 299 usd/mo. That's around a 766% price increase compared to Loox with just seller ratings to show for it. This is going to be a hard pass for me.
Hi there EVE Bands team,
Thank you for taking the time to share your experience with Stamped
We appreciate your feedback, and we apologize for the inconvenience that the issues you encountered have caused you.
I understand that our app's pricing didn't meet your expectations compared to our competitors. However, we would like to highlight that Stamped offers a unique set of features that our competitors do not have. Our platform is built to improve the entire user experience, from collecting reviews to showcasing them on your website and helping you leverage the power of social proof to boost your sales.
Regarding the Google seller ratings functionality, we would like to clarify that it is only available in our Professional plan. However, we offer many other valuable features in our other plans that might suit your business needs. Our platform is designed to be flexible and scalable, so you can choose the plan that fits your budget and business goals.
In regard to your issues with the importer, It looks like the support request we have with you mentioned there were issues with the actual CSV you were using, and we would be happy to help you with that.
I will reach out to you separately to discuss your concerns in more detail and create a better support plan for you. We value your business and appreciate the opportunity to make things better!
I am so tired of developers charging so much for such simple features. These guys are scumbags and should be kicked off the app store.
Hello BIGFOOT DEPOT,
Thank you for your review and feedback. Can we clarify the issue you are facing with our plans?
Stamped.io is competitively priced compared to other review apps in the marketplace for the similar feature-set, and there is always a free plan available for you to test out our app's core features until you are ready to hop on a paid plan.
Our representative will be contacting you to resolve the issue you are facing :)
have to pay to actually have reviews be displayed on your site. I can just get 2 free plugins and do this for me one with email reminder to get review and other for just reviews display on website. Total money sucker.
Hello Trendyhoodie,
Thank you for your feedback.
Stamped.io allows our users to collect reviews through the emails sent out by our app, as well as access to a wide list of display widgets to showcase the reviews, even on the free plan.
Our paid plan does provide access to even more value-added features and a higher monthly order limit for the account, which allows you to send out more review requests every month.
They are totally optional and we have plenty of users who are happy to stay on the free plan according to the needs of their store.
We hope you will reconsider trying out Stamped.io again in the future :)
Hello Kerrald,
Thank you for your review, could you let us know the issue you are facing with Stamped.io for us to assist you further?
Our support team has attempted to contact you, but it seems that the number is no longer in service. We will attempt to do so again and please do get back to us :)
Problems with the installation. The page doesn`t load properly.
It is pretty hard to trust the app.
Hello there,
Thank you for your feedback.
We apologize for the issue you might be facing.
The app does provide an auto-installation right at the start while you go through the easy 3-steps on-boarding process and this assisted users with a smooth installation of the widgets and ease of set-up.
However we’ll definitely be looking into this and our support team will be reaching out to assist you swiftly to resolve your queries and ensure that the app is set up correctly on your store.
Thank you.
On APP Store shows $9 mo. but when you install the app they ask for $15 mo. for the basic plan. Ridiculous!!!
Hello there,
Thank you for your review.
The Starter($9/mth) plan is only available to our Shopify users, hence it is only shown via the Shopify app page and not in our app.
Our team has reached out to you via email to get this sorted out :)
you need to may minimum $249 per month for getting your reviews submitted to Google. What is the point of reviews if you can't show them in Google?
Hi,
As discussed, we do offer Google Product Rating on our Business Plan at $119 and Product Rich Snippets to display review ratings in Google organic search results on Free plan. Please do let us know if you require any further assistance on this matter and we will be happy to help :)