Stamped Product Reviews & UGC

good app! It is easy to use! after using, my page is legit. hope I can generate a lot of sales later!!

Unfortunately, we’ve lost confidence in the reliability of this app and can no longer recommend it to other merchants.

The review widget on our product pages has broken 7 times in the last 3 months (that we’ve noticed), including for the entirety of Black Friday weekend.

Each time we reach out to support, we’re either told it was a service outage that has now been fixed or that they’ve checked and it appears to be working again.

The problem is that you need to regularly test this app for problems, because without doing anything to it, something will break or go wrong and if you’re not regularly checking & testing and it can potentially go unnoticed for significant periods of time.

For example, about 5 months ago, I decided to leave a test review from a product page and realised that the submit button wasn’t working. We were still receiving reviews via email invitations, so it’s difficult to say how long this had been broken for.

Also, the back end is extremely buggy - pressing publish review, paging through reviews or rotating a customer image for example is extremely slow and sometimes doesn’t work - requiring a refresh, which then takes you to a loading page for >10 seconds before you can access the app again.

Incredible customer service. If you are on the fence about getting this app, trust me: it is worth it for the customer service alone. A reply email came almost instantly...my questions were answers and my problems were solved. Highly recommend!

Great app and customer service.
They are very helpful and quick to reply us and solve everything what we need. They deserve all stars.

Fantastic app, Great Support. Very Happy. I've tried many other review apps and this is the best I've used

Very solid app with good integration with the native shopify reviews app. Enabling a review by email is a huge advantage over making your customer come back to your site. This is a great answer for anyone who can't pay the crazy prices older review apps are trying to charge for similar feature set.

Great service and product. Does exactly as it states. Little pricey for managing reviews IMO but still overall quality of the app is good.

Very intuitive and easy to use. fluid process and good explanation of steps needed and information required to continue

I am updating my review to 1 star due to repeat issues with the app not pushing the reviews through on mobile and desktop. Customers leave reviews and they don't show on your store which is defeats the purpose.

I have reached out multiple times about the same issue and on the most recent occasion, it took almost 3 days for someone to respond to my inquiry. I am not happy with the way customer service handles requests, they are slow to respond and don't seem to care that the order is resolved or not. In the last instance, the support staff asked to get in to the backend of my store? Why is that necessary when you own the software - can't you figure it out on your end, it's your technology. All I want is for my reviews to render properly as they should since that's what I am paying for. Going back and forth is a big waste of time and the problem has been ongoing now for over a week. I don't recommend this app.

Highly responsive. All my questions related to configurations and any changes to made were addressed without any hesitation. Highly recommended.