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VERY DISAPPOINTING..
Customer purchases say 5 products & submit a review. Submitted review is shown only for 1 random product. Why can't it show to all purchased products..?
We have customers who purchase in bulk (50+ products) We convince them hard to submit review & that review is shown to only one product. Not acceptable.
Won't recommend to others.
Hello Beelinepune,
Thank you for your feedback.
Stamped.io's review email has been structured to highlight one item if there are multiple in the order based on algorithms to determine the most likely product that the customer would submit a review on. This has proven to improve conversions for our users compared to requesting a review for every product within the order.
There are several features Stamped.io makes use of to collect reviews for other products in the order, mainly within the review email and through the thank you page customers are directed to after submitting an order.
We hope this helps and please do reach out to the support team if you require further clarification on how Stamped.io can assist your store with collecting more reviews :)
So far so good. Support has been very helpful during the onboarding process. We'll update our review once we have a bit more time with the app now that we're live. Update: app works great! Affordable, fast and good support and a ton of features and ways to customize. Highly recommended!
Hey there,
Thank you for your review and kind words :)
We are glad to hear of your good experience with the transition process to Stamped.io and we hope you'll have a great time collecting UGCs with us!
Great free app for getting started with reviews on your shopify store. It has all the things your need for small stores and the stuff you'll want when you progress to a larger shop
Hey Magiic Clothing,
Thank you for your kind review, we're glad that Stamped.io is a great app for you :)
We tailored our free plan for new stores as we were once a start-up before, and we hope that you'll have a great time collecting reviews with us!
Update on 3/24/21: I still love this App and the customer service is awesome. Christopher was so helpful in creating my carousel feature for my home page. Thanks again :). Original Review: I just installed the app recently so I can comment on increased sales or conversions yet but the customer service so far has been awesome. They helped me set up everything and made the initial process super easy! Always responded quickly with a clear explanation to any of my questions. Look forward to using more of the features :)
Hey there,
Thank you for your kind review!
We're glad that you're liking our app and support, and we hope that you'll enjoy using Stamped.io to increase social proof and drive sales :)
Hard to imagine an e-commerce store without an App like this. Many options are available with many upgrades. Worth the money considering good reviews can bring new business.
I think the app feature is great, but customer service takes to long. Turnaround time on emails are almost an entire day. I upgraded my account to premium for the import feature and it did not work. I had to figure out on my own what the problem was and how to fix it because the help section was not useful at all.
I would recommend the app for any business owner, but the customer service should be improved.
Great app & excellent customer service-fast, friendly & they have always fixed any issues I've had. I would recommend this app.
I have watched an youtube video, and there is from where I found out about this great app. love it.
Outstanding App... Outstanding support. Couldn't ask for a better experience. THANK YOU!
The 5 star rating is for a reason. Awesome support, an app that works and new features being implemented continuously.