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We recently installed the app (updates to come), and so far it has been INCREDIBLE!!! Cust serv=100!
Update 2: I have come around from 1 Star to giving Stamped a 5 Star review. Number one reason for this change of heart is their fantastic customer service that get back mostly within 24 hours.
UPDATE 1: The customer service is pretty much unbeatable. They deserve alone 5 stars.
OLD REVIEW: Okay for free, but the basic plan left me wanting for 15 USD per month. Overall I am very surprised that this app is rated so high. So let me start with the most obvious flaw: It says here the basic plan is 9 USD but once you have the app, the basic plan is 15 USD. This carelessness with small details is continued throughout the app. While the customer service is fast, I actually think for downloading or uploading reviews contacting them is an elegant solution. Further, the preview is often faulty or not displayed at all. Some time you get error message that are just blank box. I have submitted screenshoots to their team to look into this, but received no comment which makes me feel they do not care about having such annoying mistakes even towards paying customers. I could go on, but I leave it with that: Good for free, but not recommended for upgrades.
Hello there,
Thank you for your review.
Our $9 subscription plan is actually a new one and this has been rolled out just a couple of days ago. This plan is available once you've installed the app and go through the pricing and setup page :)
After checking the conversations, we realised that our support team has replied to all support tickets within a few hours including assisting with importing your existing reviews.
I do apologise for any confusion caused, and we'll take the feedback and improve.
I believe we still have a few support tickets with you and we'll continue to assists you swiftly via the support tickets.
Thank you!
Awesome app!
A must have app if you think product reviews are important.
Works like a charm and literally the best support team I've ever encountered for any Shopify app!
We switched to this app for reviews after trying many others, including Y*tPo, that were more expensive with a way less enjoyable UX. Happy to have made the switch. Also, we just recently had a simple issue on our theme & a team member responded very quickly and had already fixed it! Very impressive.
This app is amazing! Why use anything else? I'm so glad this was created because it has made the efforts for requesting reviews much easier.
This is one of the best apps you can find that produces results right out of the box. The free version that sends up to 50 emails a month is enough to see if you'll get similar results. We just upgraded to the paid version and couldn't be happier.
Great App, just set and forget. All the reviews are really helpful in generating
buyer confidence for our product range.
I have used Stamped for a few years now and the customer service is always 5 star, super quick and very helpful.
Highly recommend this app! At Joovv, we've been using it consistently for close to 2 years and it's worked tremendously well. Very easy to set up. Integrates really well with Shopify. And their customer service is phenomenal. If you're interested in collecting and displaying product reviews, this is a can't-miss.