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We tried both Shopify Product Reviews and Loox before switching to Stamped.io. This app has lots of options for using/displaying widgets differently and great features such as automated email review requests and more. Setup in some ways is a little more technical (adding code to theme files) but not hard. Big shout-out as well to their customer service. We submitted a request for 2 issues, heard back and had both resolved within an hour... on a Sunday afternoon. Lots more to do with this app that we haven't gotten to yet! 5 stars for sure.
Hey Shred Dog,
Thank you for your review and kind words!
We are glad to hear that you have chosen Stamped.io as your app of choice to collect UGCs for your business, and our support team is heartened to hear of your compliments!
Thank you for your continued support :)
I've used this app for my other businesses and it works great! really good customer service too, they reply within a few minutes!
Hi QT Sox,
Thank you for your review and kind words.
We are glad that you are a returning user and that you've chosen Stamped.io as the app for collecting reviews for your business!
Thank you for your continued support!
Love Reviews.iO and I especially love their customer service. I was having some trouble setting things up and Eslam jumped right into my shop for me and helped me get things running smoothly very quickly. Thank you!
Hello Tulip Shades team,
We appreciate your fantastic review and your kind words about our customer service, specifically Eslam! 🌟
Eslam is indeed a valuable member of our team, and we're thrilled to hear that he was able to assist you promptly and effectively. Our goal is to make the setup process as smooth as possible for our users, and your feedback reassures us that we're on the right track.
If you ever need more assistance or have further questions in the future, please don't hesitate to get in touch. We're here to help and ensure your experience with Stamped is exceptional.
Your partners in success,
All of us at Stamped
Very easy to use. I love this app!
I have used other review apps but this is the best - the fact that the emails come from my designated business email means that they look a lot more credible.
Also the way that the review template is built into the email makes the process easier for the customer, which I am sure increases conversions.
And the fact that the app is pretty much automated frees up my time - priceless!
Slight learning curve, but nothing too crazy. Great free app if you want to add review to your website :)
It's not possible to remove this app from your Facebook page without it showing up as an error across the entire screen. I installed this app again in order to be able to remove the app from Facebook. But instead of being able to remove it, I was charged for the entire month.
Hello DermaTecc,
Thank you for your review and feedback.
Due to changes in the Facebook interface, the removal of custom tabs in business pages will require Facebook support's assistance.
As for the unintended charge, our billing team will be reaching out to you in an email to get this resolved, and ensure that a refund is processed accordingly.
Slow support and no urgency to fix issues, it's also pretty expensive at scale - more so than others.
It simply stopped sending emails completely and when asked to fix it, nothing has been done - it's been two weeks with no solution from their side so I'm paying for an app that isn't doing it's sole job... sending out review emails... UPDATE: DESPITE THE REPLY FROM STAMPED - OVER A MONTH HAS GONE PAST WITH NO RESOLUTION. IT IS QUITE SIMPLY THE WORST CUSTOMER EXPERIENCE I HAVE HAD IN 10 YEARS OF ECOMMERCE
Hi Wild Dose team,
It seems as if your ticket was related to a wider known issue our developers have been working on and have now pushed a solution for!
I see also that your open ticket contains a number of unrelated issues all of which I see Elvis has been in touch with you on consistently to ensure you are well looked after.
My sincere apologies for the spat of issues you were facing, though I do hope we've been able to work together to resolve these over the past several days.
Please let us know if there is anything more we can do to change your experience with Stamped. We are here for our merchants and always look for ways to improve that support.
All the best,
Great! This is easy to use as well as amazing and quick response support. Really makes a difference to how the site looks.
Hi there Sleep Space team,
Thank you for your enthusiastic review! We're delighted to hear that you find Stamped easy to use and that our support team has been amazing and quick in responding to your needs.
Ensuring a seamless and user-friendly experience is our priority, and we're thrilled that our app has made a positive impact on how your site looks and functions.
In addition to our review app, we'd like to introduce you to our Loyalty app, which can further enhance your website's appeal. Loyalty allows you to incentivize repeat purchases and foster customer loyalty by rewarding your customers for their engagement. It's an excellent way to create a rewarding experience for your customers and keep them coming back.
Should you have any questions or need further assistance, please don't hesitate to reach out. We're here to support you and ensure that your experience with Stamped and Loyalty is nothing short of amazing.
Thank you for choosing Stamped, and we look forward to continuing to serve you!
This app is great for reviews! It's pricing is reasonable and it's function is excellent. The real winner on this app for me is that it emails the customers and asks for a review, in my experience you will almost never get reviews if you don't do this, but it's also very time consuming to do manually. I also loved that this app was able to easily import my reviews from a different review app so I didn't lose those older reviews.