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We've just integrated and started using the app. It's got amazing ways to customize it and its e-mails according to your brand, but most importantly, it comes with a ridiculously caring and capable support team, that will do absolutely anything to ensure you get the most out of your Stamped.io experience. Keep it up!
Customer service has gone completely downhill from when we first started using this app. We've been facing several bugs and glitches related to star badges or the main reviews widget not loading. Customer support rep either claims its downtime with Stamped, or that they've fixed the issue, or that there is no issue.
We've attempted to ask for review exports with our images multiple times which customer support was unable to understand and kept dodging the question to keep us with them.
Hello Casa Di Lumo team,
Thank you for sharing your recent experiences with us. We understand that you've encountered some challenges with our service, particularly during a recent outage.
We sincerely apologize for any inconvenience you may have faced. We aim to provide a seamless experience, and your feedback helps us to continually improve.
During the mentioned outage, there was indeed a disruption in our service, which affected various aspects of our widgets. Our team acted promptly to address this issue and restore normal functionality. We value your business and understand the frustration that such incidents can cause.
Please know that we are committed to enhancing your experience with Stamped and are here to assist you. If you have any more questions, need further support, or wish to discuss any specific issues, please feel free to reach out to us.
Your satisfaction is important to us, and we appreciate your business. We hope to continue serving your needs and delivering the service you expect.
Your partners in success, All of us at Stamped
I really like the design of the review interface. and their support team is super on point and very helpful. And the fact that it has a free plan, really help me as I am just starting to grow my store.
I used this app for review. It serves all my purpose. Most importantly I have requested help twice with my free plan, I got within a few hours and all the issues are resolved! Recommend.
I wish I could give them more than 5 stars! The features and options of this app are great. And, the customer service is amazing! I already contacted them a couple of times during the installation and they immediately helped me achieve what I wanted. I strongly recommend them!
This is a great reviews app, the customer service is excellent! They response quickly and solve my issues fast!
Hey obdprice,
Thank you for your review and kind words!
Our support team at Stamped.io is always happy to have been able to assist our user, we are glad you've have a great experience with us.
We hope you'll have a great time collecting reviews for your business with Stamped.io
The app is really easy to use and has really helped us grow our business. Also, whenever there is a technical issue, the customer service is really reactive!
These guys are crypto! Big fans of their product.
Awesome customer service. Thank you for your prompt and kind assistance and was able to fix the issue.
We've tried a lot of review apps but this is by far the best. Easy to use, highly informative and superb + friendly support staff. Highly recommended!