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This app has one of the best customer service of any app I've experienced on Shopify. Not only is the product more than complete for reviews and customer feedback (more capabilities and features than we are using) but well thought in consumer experience and design. Very happy as an Enterprise user!!
I have been using this review app for well over 6/7 years now and it does everything I need a review app to do.
The support was also fast and responsive, however I did experience slow response times around a year ago with some of my questions not even being answered.
I have been in touch again with them within the last few weeks and the support I received this time around was fantastic. I had the pleasure of dealing with Arjun Singh who helped and resolved every query I had and was very quick in getting back to me and keeping me updated. If you need any assistance from these guys, ask for Arjun as he is great!
Great app with lots of features and the support is awesome.
The best review app you can get for your Shopify store, with top-notch customer service. Anytime I had a question they got back to me quickly and always resolved any issue I had. They converted all the reviews I had from another review app so I could display them on my store. The best part is Stamped.io works with Shopify reviews so the integration is very easy. Highly recommended!!
Quite possibly our favorite app in Shopify. Has helped us improve all around trust on our site, has improved the frequency of customers leaving us reviews, has improved the all-around user-friendliness of our website, improved our appearance in search results, I could go on and on... Support from Tommy has been top-notch as well.
This is one of the best in terms of ROI thus far. I have managed to set it up and configure in few minutes and the results have been outstanding - I literally get between 15 to 25% of people responding with review. I know our product & customer service important to form this good opinion, however, before it has never been THAT easy to review the product & purchase. Respond directly via email - what can be simpler? Thanks Tommy and the team.
Great app!! easy setup and great help from support.
SO amazing to see the reviews POURING in, without my having had to lift much of a finger. We got 22 reviews in one day this week! And customers being able to do the review right IN the email and hit submit is a great UX. LOVE this app. Thanks so much!
Love it. Best review app available on Shopify!
Great app. Easy to use. Good Support.