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Reviews in general are a PITA. I was with Stamped for many years until they removed the "free" version and started charging way more than anyone else for a review app. I was already on the fence about staying with them and ironically had a problem one day that they couldn't solve. I found out about the problem by searching the web, it actually had nothing to do with the app it was a Microsoft issue however they should have known about it. In the process of getting this problem fixed I felt brushed off by the rep. I checked on my end, and everything is fine, so you have a nice day kind of thing, and I decided to find another company and I am SO glad I did because the new company is a perfect fit for my business.
We've been using Stamped.io Reviews app for several years now and have been very impressed with the functionality and customer service. Jenson and the developer team have been extremely responsive helping resolve issues with other apps that were preventing the side drawer from properly appearing. Highly recommend giving this app a try.
Not responding to our emails. No stamped review emails sent for two months and stamped are not responding or doing anything to help.
Still poor service sadly. Stamped review emails are not reaching customers for two months now. No response from the team for two days.Terrible service recently. Reviews stop product pages from loading and the issues is still not fixed. Business lost for two days because of this. Team did not respond until today and issue is still not fixed. This issue keep happening despite the team saying they fixed it. Issue is ongoing today. No response received from stamped yet.
I’ve been using this app for years and I really do love it. I like that the design of the reviews widget is very clean and organized. It’s easy to read the reviews on my site. Some of the other apps the reviews displays very clunky.
The customer service is second to none! I’ve been working with Anthony R. and this guy really has the patience of a saint! He was amazing and helped me with everything!
Great app, great customer service!
Love this app! Lots of flexibility with how to showcase reviews, great follow up emails that can be set to send at specific intervals to customers post-receipt of order, and amazing customer service.
Nice app with reasonable price. Stamped team are very patient and professional, they helped us to set things up nicely. Thank you!
Absolutely fantastic customer service, paired with a phenomenal app! We were using Stamped previously, but when the Shopify free reviews app was discontinued, we switched that side over to Stamped as well.
The guides for transferring over worked seamlessly, and support was incredibly helpful in helping us get everything working!
I've had a Stamped App for my Rockin Wellness Superfood Vegan Nutrition and Protein Shakes for years. Recently I needed to update some coding and was super confused. Eslam in the support team was beyond helpful and kind! Everything is now running smoothly & I am pleased and thankful for great support! Eslam ROCKS!
We've been a customer since about 2017 on the Reviews product. A lot of features have been added over that time.
We recently went through a theme upgrade and I forgot to re-add the script to the theme.liquid, their tech support resolved the issue quickly.
They're a stable and reliable partner for your business.
I have been using Stamped for a few years now and am a happy customer. Their customer service is very responsive, and can effectively solve your issues promptly.