评论 (6,216)

整体评分
4.8
每个评分等级的数量
  • 91% 的评分是 5 星
  • 5% 的评分是 4 星
  • 1% 的评分是 3 星
  • 1% 的评分是 2 星
  • 3% 的评分是 1 星
编辑时间:2022年4月20日

I have been using this app on my store for quite some time and it's always been awesome. One of the biggest complaints I have however is the constant changes lately to the app. I had requested from support many many months ago to help me install a specific widget because it was not working for me and they asked me to make them "part of the store" and I did and they NEVER even logged in and ...

Raw Energy Tools
美国
大约4年 人在使用应用
编辑时间:2021年11月4日

Used to be an amazing app. They were recently bought and now the customer service SUCKS now! Way over priced. Such a bummer. Tom with stamped was the whole Reason we stayed with this app. Customer service is EVERYTHING!!

Buddhapants 2
美国
接近4年 人在使用应用
2022年2月1日

This app is a train wreck. Their database constantly gets buggy and doesn't display our reviews correctly. Customer service seems overwhelmed and support takes weeks to resolve simple issues. I pay over $1,000 per month and am regretting it.

KITSCH
美国
3年多 人在使用应用
Stamped.io已回复 2022年2月9日

Hello KITSCH,

Thank you for your review and feedback.

We apologize for the issues you are facing with the dashboard interface. Our engineers are currently working on ...

编辑时间:2023年10月30日

new update (October 2023)
THEIR SERVICE HAS BECOME PATHETIC! THEY CANT RESOLVE A SIMPLE PROBLEM. OUR TEAM HAS BEEN COORDINATING BUT THEY AREN'T ABLE TO RESOLVE THIS.

update- after complaining they did respond, thank you. THEY HAVE STOPPED RESPONDING TO US AFTER SUBSCRIBING TO THEIR MOST EXPENSIVE PACKAGE. BEWARE BEFORE YOU PAY THEM SO MUCH !

AMMPOURE
英国
3年多 人在使用应用
2023年10月11日

We had a customer who unsubscribed from the Reviews email from Stamped.io still receive an email from Stamped.io with a follow up email requesting a review. Now the customer is threatening to report us for violating the spam act.
Be careful, there seems to be a glitch in Stamped.io's system with unsubscribes.

PROCLAIM
美国
3年多 人在使用应用
Stamped.io已回复 2023年10月24日

Hello PROCLAIM team,

First and foremost, we want to assure you that we take compliance seriously. Stamped is dedicated to providing services that align with all applicable ...

编辑时间:2021年10月7日

Collected Annual Subscription payment (In excess of $1000) on a monthly basis. Very poor communication and am still currently waiting for a response to numerous support tickets and a refund. Such a shame as the app is fantastic. I have referred associates of mine to use the app and am so angry that I have received such poor customer service after being an advocate.

Willies Ice Hockey Emporium | Ice & Inline Hockey Retailer in UK
英国
3年多 人在使用应用
编辑时间:2022年2月21日

Easy to install and nightmare to have quality support! I installed all apps and I found one here in Shopify app that charge just USD15 and they have live support to full customization and bug fix in real time. The difference between a USD15 to a USD200 app: Both to all the same things but one have branding and the other does not care with branding just with results delivered, make your bet, do ...

Visto.bio
巴西
3年多 人在使用应用
Stamped.io已回复 2022年2月22日

Hello Visto.bio,

Thank you for review and feedback!

We're sorry that we couldn't respond to you in a timely fashion due to the changes we have been implementing recently. We ...

编辑时间:2022年2月16日

Their system is VERY buggy. Support is not good either. I have been. using them for 2 years and it has been buddy from the start. Now, it is taking 20-60 seconds for the reviews to load on the site and it is tanking our conversions. Very disappointed.

CODE 118
美国
3年多 人在使用应用
编辑时间:2024年10月8日

If you find aother review app I would install them instead. Support is not good. ZERO clarity. First you have to wait at least a day to respond with a problem VIA EMAIL ONLY, then ITS NOT CLEAR what the solution is when they do respond. Then you have to keep going back and forth waiting at least a day in between to get any clarity on what needs to be done. It doesnt seem like they put themslves ...

Sweetwater Labs
美国
大约3年 人在使用应用
Stamped.io已回复 2023年4月27日

Hi there Sweetwater team

Thank you for taking the time to share your feedback with us.

I'm sorry to hear about the issues you've been experiencing with our support team and ...

编辑时间:2023年10月27日

Extremely difficult to install on shopify 2.0 theme. Blocks are not behaving correctly. Still needs coding. Issues ongoing for 3 weeks and still not resolved. Customer support answers some questions and ignores others. This app delayed our new 2.0 theme launch and is still not behaving correctly. Emails take a 2+ days to get a response. Once everything is fixed we will advise here. Dev is free to ...

Print and Proper®
澳大利亚
大约3年 人在使用应用
Stamped.io已回复 2022年4月22日

Hi Print and Proper team,

Thanks for flagging your recent support experience here. We know the recent increase in wait times have been challenging for our merchants and we do ...