评论 (6,216)

整体评分
4.8
每个评分等级的数量
  • 91% 的评分是 5 星
  • 5% 的评分是 4 星
  • 1% 的评分是 3 星
  • 1% 的评分是 2 星
  • 3% 的评分是 1 星
2019年12月10日

Missed opportunities.

We've been using Judge.me on our other sites & decided to try try this app based on the good reviews. Unfortunantley, the app did not deliver for us. For whatever reason, some emails were not sent to the customers- even the ones in the queue.

I'm sure customer service would have helped us (they responded quickly on a different question during set-up) but we didn't bother ...

Teas and Tisanes Australia
澳大利亚
2个月 人在使用应用
Stamped.io已回复 2019年12月10日

Thank you for your feedback!

We checked your account and found that the emails were not added to the review requests queue as the orders are not updated as "Fulfilled" on ...

编辑时间:2017年4月25日

It's a great app with some awesome features but if you want to use anything other than the very basics, you're going to have to pay and the pricing is a bit steep ($100/mo for widget 2.0 and the useful features). Just about everything they advertise in the app description is something you need to pay for.

Support is also extremely basic. They will reply to your e-mails but usually, when you need ...

Savage Pranks
美国
2个月 人在使用应用
编辑时间:2017年7月5日

If you're just starting out and just have a couple of sales and want to add some trust by including reviews, you're out of luck. You can't use this app to request reviews from past customers. If you want that little feature, you have to buy the 5,000 reviews per month level plan at $29.99/month. No help at all.

Setting this thing up is not very easy. Mostly because there are a bunch of tabs that ...

Modern Hip
美国
2个月 人在使用应用
2022年10月14日

The features are great. But I met the reviews request sending problem and I didn't get replied for how to solve it.

Fanka
香港特别行政区
大约2个月 人在使用应用
Stamped.io已回复 2022年10月14日

Hey there Fanka team,

We're glad to see you like our features, and sorry to hear you were caught up in a recent bug with the reviews sending. This is a known issue and one we ...

2021年3月18日

Very expensive, looks great but only 200 orders per month for £23 a month when out of those 200 only so many will leave a review is quite expensive & the next plan up is £50 a month it gets quite pricey if your a new website trying to build reviews. I wouldn't mind if you had some sort of period you could build some up & then start paying but the free plan is really only helpful if you have a ...

Bella Casa
英国
大约2个月 人在使用应用
Stamped.io已回复 2021年3月18日

Hello Bella Casa,

Thank you for your review and feedback!

Our pricing plans are actually in US Dollar instead of Pound sterling. Also they have been crafted to fit the needs ...

2023年11月1日

Some great functionality offered, and it's great when it actually does what it says it will do. But good grief it's painful getting there. Some of the advertised functionality doesn't actually work. Some only works with impractical work arounds. And the UX of the app isn't great. It's the most buggy app I've ever used on Shopify. Plus customer service for anything other than basic stuff is ...

The Rainbow Stores
英国
大约2个月 人在使用应用
Stamped.io已回复 2023年11月8日

Hello Rainbow Stores team,

We appreciate your feedback and understand your frustration with your recent experiences using our product. We sincerely apologize for any ...

2021年1月28日

Review layout was clear. But, a customer left reviews for 2 items. Only 1 is showing. Overly complicated process. Customer service poor. Did not understand a simple 1 sentence question. I will no longer use this app.

Enchanted Home & Gifts
英国
29天 人在使用应用
Stamped.io已回复 2021年1月28日

Hello Enchanted Home & Gifts,

Thank you for your review, and we are sorry to hear about the issue you are facing with our app.

Our engineers are looking into the missing ...

2019年11月28日

I've had this app for only a couple of weeks now. I decided to change the theme on my store and all of a sudden, all of my customer reviews disappeared. I reached out to the app developers for assistance and I was told I need to manually add a code to my site before my reviews would show again...I'm not good with code and the developers told me they could help me and then sent me their pricing ...

Posh Kartara Beauty
美国
17天 人在使用应用
Stamped.io已回复 2019年11月28日

Hello Posh Kartara Beauty,

Thank you for your feedback.

We've reached out found that the review widget was removed as the theme was changed, usually, this would remove any ...

2023年10月5日

This app really sucks, I've had much better luck with Fera reviews. The integration is sloppy and not streamlined like Fera, and the support is straight up BAD. Support only answers tickets via email, which take 12-24 hours per response. It takes them 4+ emails just to understand the problem, so don't expect to have issues solved within at least 4 days. I am currently on the free plan so maybe ...

Deos
美国
14天 人在使用应用
Stamped.io已回复 2023年10月11日

Hello Deos team,

We sincerely apologize for any inconvenience you've experienced with our app. We always strive to provide a seamless and user-friendly experience.

We ...

2023年6月23日

The app seems fine, but this is the only App I have ever installed that does not offer good support. There is no real time chat available. I have an urgent problem trying to get my past orders imported and I can only submit a lifeless form for help. The auto responder says "we will get back to you in 12-24 hours, but this may be longer on weekends." I may have to uninstall the app and look for ...

Pepper Pong
美国
13天 人在使用应用
Stamped.io已回复 2023年7月5日

Hello Pepper Pong team,

Thank you for providing us with the information about your support experience with Stamped. We sincerely apologize for any inconvenience you may have ...