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Excellent product support! They added custom functionality for my store individually within 24 hours at no additional charge.
Such a cute idea - Love it!!!
Seems to look great. I will know more soon. I have just started using this Free App.
Incredibly powerful platform & support. Would absolutely recommend Stamped to anyone needing a great platform for reviews.
Hello Peachy Sunday,
Thank you for your kind review!
We're glad that you're liking our app and support, and we hope that you'll enjoy using Stamped.io to increase social proof and drive sales :)
Thank you, thank you, thank you stamped io for great product and great customer service. Google shopping and review emails are great tools.
We continue to be thrilled with the app and the support from this company. We highly recommend this company.
EDIT: Tommy sold the company and now whoever took over has slashed their customer support to non-existant. It used to be minutes to hours before getting help, now it's days to weeks. Really disappointed with the level of service now, to the point where we are considering moving to a different reviews platform. HANDS DOWN, the best review app for Shopify. Tommy Ong and his team worked relentlessly to make me a happy customer. I'm not sure this guy even sleeps - he often responded within minutes (at midnight, during the day). And he did everything he could to custom script a solution for me. Not only that, but I transitioned from another reviews platform with ZERO hiccups. They handled it all for me within a day. Hats off to the team at Stamped, you have an amazing product and support team!
We recently switched from another reviews collection platform to Stamped.io and we are very pleased with Stamped's service, speediness, and dedication to timely resolutions. Switching was fast and easy. The Stamped team is extremely helpful, polite, and efficient. Great platform with lots of extra perks that would have cost additional money from a competitor, but are standard and included in Stamped's offerings.
Dumb. We are trying to transfer reviews - and you cant even upload their downloaded .csv file to their program. You have to take their downloaded template, and then manually transfer every line to their custom upload template. Literally the dumbest thing I've ever seen and is waisting my time. Switching programs now.
Hi Grip Clean tam,
We are sorry to hear about your experience with the .csv file and transferring reviews between products. We have followed up with you separately on your support ticket to address your questions.
Our review export functionality is actually designed for transferring reviews to another app or for backup purposes. If you share the old vs new Product ID we will happily map the reviews accordingly!
You could also assign a review to another product using the below guide, this will need to be done be one at a time.
https://support.stamped.io/article/1059-assign-reviews-to-another-product
We hope to hear back from you and are standing by to assist!
Stamped has really helped us build credibility by allowing our customers to share their experiences. The Customer Service has been above and beyond and would recommend this to anyone as our review software of choice.