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I'm using the free version, which was easy to install. I was immediately able to send out an email to customers who had purchased products from my site. When I sent an email to Stamped.io inquiring about changing the placement of reviews on my site, they responded within 8 minutes and had fixed my issue. I had another question about including rating stars on all my product pages. They took care of that very quickly as well. Great service so far!
Easy to set up and their Customer Service team is very responsive and provides detailed instructions or support when needed.
Hello 49th Parallel Coffee Roasters,
Thank you for your kind review!
We're glad that you're liking our app and support, and we hope that you'll enjoy using Stamped.io to increase social proof and drive sales :)
DO NOT INSTALL. IT WILL GO LIVE ON YOUR LIVE THEME.
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Hello there,
Thank you for your feedback, and we do apologize for your experience.
We have an auto-install function set in place for default themes as we've received feedback from users for simplifying installation, and taking that feedback, we’ve implemented auto-installation of the reviews widget by default, making it really easy to get started.
You can easily remove the auto-installed widget in product.liquid.
We apologize that this has backfired for you.
Our team has reached out to you swiftly to assist with your concerns.
Thank you.
This is not a good app. It's a constant "give us more money" scam as most features are behind layers of paywalls. As soon as you hit your monthly limit of review requests you get asked to upgrade every 30 seconds. Everything about the "creating banners" feature is broken. It constantly makes you re-do your work and still messes stuff up. Support says they are aware of the issue and doesn't fix anything. Not sure how they got such a high rating, I would look elsewhere.
Thank you for your feedback.
You're actually on the Business plan that allows you to request reviews from up to 1,500 orders monthly, and it's higher compared to comparable apps available.
It seems you've reached the sending limit on the Business plan and therefore it's showing a modal that encourages you to upgrade the account to continue sending the remaining review request emails, or you can also simply wait for the monthly reset which happens on 1st of every month.
Regarding the Smart Banners, it's recommended that you use Google Chrome to create the banners.
Our support team will reach out to you directly to ensure that your issue gets resolved swiftly.
Thank you!
This app is really easy to use and to customise to your stores brand. It's helpful to be able to set up and send a review email sequence to try and convert more customers who may not leave you a review first time. It also pulls in your products from Shopify and the emails look good. Only thing I could comment on for improvement would be that sometimes you have to follow the link in the email to leave the review if the form does not work in there. However, this is fairly minor, and all links work and everything looks professional. Also, really helpful to mention it has a free version which is great value. Highly recommend.
Hello there,
Thank you for your review and kind words!
We're glad to hear that you found Stamped.io to be a user-friendly and useful app for collecting UGCs for your store.
Our review request form and widget does have customization options for the buttons color which you can find in the settings, please do not hesitate to reach out to us at hello@stamped.io and we'll gladly assist you with getting the customization done!
We do hope you'll have a great time with Stamped.io collecting UGCs for your store!
Amazing review system! Clean interface, absolutely loved it. Please include ali express review importer on the free plan!!!
EDIT: it does! install this app especially if your store is new.
Hey there,
Thank you for your kind review, we're glad that you're liking our app :)
Actually, the Aliexpress importer is available on our Free plan, you can proceed with the Aliexpress importer with the help of this guide: https://help.stamped.io/article/249-aliexpress-stamped-io
Thank you again and we hope that you'll love collecting reviews with Stamped.io!
I just started using this app and I love it so far. It is user-friendly and easy to operate. I needed some assistance important previous reviews and I reached out to support, they handled it for me in under an hour. Received way more reviews than normal.
I would rate Stamped.io a solid four stars. The base functionality of the app is great, attractively priced and the tech support team is fast and very helpful.
My only points of feedback to me would be that the dashboard and widgets can be a bit sluggish, and some features feel a bit limited in how you can customise them for your own store.
They have been constantly improving these functionalities even in the few months that I've been signed up, so I am confident Stamped.io will continue to get better - overall I am very satisfied and glad to have them as partner for our store!
This app is pretty cool and offers all the bells and whistles that you would see on Amazon and other high end eCom websites.
Bouchon d'oreille génial. on les oublie une fois installés