Stamped.io 评论和 UGC , 6,108 条评论
UPDATE: Customer service contacted me and was able to fix the issue I was having in a very timely manner. Thanks guys, I really appreciate it and you've made my life much easier.
We used to be able to scroll through reviews, which made it super easy to view and manage all of our reviews and somehow that is no longer possible. It makes it extremely difficult to manage anything and makes me very frustrated as we have a lot of reviews to manage and scrolling up and down the main page is so time consuming. Support said they would consider my request to implement a scroll bar but it was there before, so why get rid of it if it makes our lives easier?
Hello Reyn Spooner team,
Thank you for taking the time to share your feedback with us. We apologize for any frustration you've experienced.
We understand how important it is for you to efficiently manage your reviews, and we appreciate your patience as we work on enhancing the user experience. We see that you've already been in touch with Joel from our team, who has submitted a feature request on your behalf for the scrolling feature.
Your insights are crucial to our ongoing improvements, and we want to assure you that your request has been duly noted and is being evaluated by our development team. While we can't guarantee an immediate timeline for this specific feature's return, please know that we're actively considering your input.
In the meantime, if there's anything else we can assist you with or if you have further suggestions, please feel free to reach out to our support team. We value your business and aim to provide solutions that cater to your needs.
Thank you for your understanding, and we look forward to continuously improving your experience with Stamped.
Your partners in success,
All of us at Stamped
This app is not bad, however, it is riddled with WAY too many options and is unorganized (not great UI). The help button from within the app does not work. It is also annoying to see UPGRADE all the time, everywhere. Would prefer something much more minimalistic and straightforward, not needing to hunt around everywhere for a million options. UPDATE: Pretty good support from Arjun, decided to upgrade this review.
Hi Gabi + Skin team,
Thank you for your valuable feedback on your experience with Stamped. We appreciate your review and understand your concerns regarding the number of options and the organization of the user interface. We take feedback like yours seriously, and we consider it as valuable input for future improvements.
We want to assure you that we are actively working on addressing these concerns and are treating them as feature requests. Our aim is to streamline the app's interface, making it more minimalistic and straightforward, while still providing the necessary functionality to meet our users' needs. We appreciate your patience as we continue to make enhancements to improve the overall user experience.
We apologize for the issue you encountered with the help button within the app. Rest assured, we have resolved this issue, and you should now be able to access help and support seamlessly from within the app.
Regarding the frequent display of upgrade prompts, we understand your frustration, and we are actively optimizing the frequency to provide a better balance and a less intrusive experience for our users.
We're glad to hear that you received good support from Arjun, and we appreciate your decision to upgrade your review. If you have any further suggestions or feedback, please don't hesitate to reach out. Your input is valuable to us as we continue to enhance and improve the app.
Thank you for your continued support and for choosing Stamped.
Good app! We had a few issues with importing reviews from our old website but we were able to get them resolved. Support is very helpful. We wanted the placement of our reviews moved to a new location on our website and they could do that for us in a timely manner. We are now just waiting on orders to come in so we can send review requests.
Hi Waveband Communications!
Thank you for your positive review of Stamped! We're glad to hear that you find our app good and that we were able to assist you with resolving the issues you encountered while importing reviews from your old website. Our support team is dedicated to providing helpful assistance, and we're delighted that we could address your concerns.
We're also pleased to know that we were able to move the placement of your reviews to a new location on your website in a timely manner. We understand the importance of customization to meet your specific needs, and we're here to ensure that Stamped aligns seamlessly with your brand and website.
We appreciate your patience as you await orders to come in so that you can start sending review requests. If you have any further questions or need assistance during this process, please don't hesitate to reach out. We're here to support you and help you maximize the benefits of using Stamped.
Thank you for choosing Stamped, and we look forward to your continued success.
So far so good It's running smoother than most other review platforms. It gives my customers the ability to tell me about their experience super easy and super user=friendly.
Hi there DreamCloset team!
Thank you for your positive review of Stamped! We're thrilled to hear that our platform is running smoothly and surpassing other review platforms you've used. Providing a seamless and user-friendly experience is a top priority for us, and we're delighted that we've met your expectations.
We're glad to know that our app has made it super easy for your customers to share their experiences with you. Enabling seamless communication and feedback from your customers is vital, and we're glad that Stamped is fulfilling that role effectively.
If you have any further feedback or need assistance, please don't hesitate to reach out. We're here to support you and ensure that you continue to have a positive experience with Stamped.
Thank you for choosing Stamped, and we appreciate your valuable feedback.
Good customer service. Quick and prompt response. It was not easy to set up at the beginning though, but once it set, the app run smoothly which is what we want.
Hello Levant Arome team!
Thank you for taking the time to share your review with us! We're delighted to see that you had a positive experience with our support team. Our goal is always to provide quick and prompt responses to our valued merchants like you.
It's great to hear that once you got everything set up, Stamped has been running smoothly and meeting your expectations.
On another note, have you had a chance to explore our Loyalty app? It's a great addition to complement your customer experience, offering rewards and incentives to keep them engaged and coming back for more!
If there's anything else our support team can assist you with or if you have any further questions, please don't hesitate to reach out. We're here to support you in any way we can.
Thank you for choosing Stamped, and we look forward to being a part of your business scale!
The layout and format features were good, though somewhat limited. Customer service was very good and responsive when I was having an issue syncing with Shopify.
While I have had issues with this app, the customer service is awesome. They work really hard to solve your problem. I find the app easy to use.
Hi there Pointelles team!
Thank you for taking the time to review Stamped! We appreciate your feedback and are glad to hear that you find our customer service awesome. Resolving any issues you encounter is our top priority, and our team works diligently to provide effective solutions.
We understand that you've experienced some difficulties with the app, and we apologize for any inconvenience caused. Your feedback helps us improve, and we're committed to addressing any issues to ensure a smoother experience for you.
On a positive note, we're glad to hear that you find the app easy to use. We strive to create a user-friendly interface that simplifies the review process for you and your customers.
If you have any further concerns or need assistance, please reach out to us. We're here to help and ensure that your experience with Stamped is nothing short of exceptional.
Thank you again for your feedback and for choosing Stamped!
Love this app, does what it says. Which the plans were a little more reasonable though. Some functions require big plans.
best thing to boost sales its nice simple and easy to use best review app easily promoted and get sales
Awesome customer service. Thank you for your prompt and kind assistance and was able to fix the issue.